
7. Setup for Solving Problems
Chapter 1 Installing Windows
7.
Setup for Solving Problems
This section describes the features that must be set up in advance so that the server can recover from any
trouble immediately and precisely.
7.1
Specifying Memory Dump Settings (Debug Information)
This section describes the procedures for collecting a memory dump (debug information) in the server.
Important
Cautions concerning memory dumpsMemory dumps must be collected by
a staff member from the maintenance service company. Customers only
need to specify the settings for the memory dump.
If any trouble occurs after specifying the settings below and you attempt to
restart the system to save the memory dump, a message informing you
that the system is short of virtual memory might appear. However, this
message can be ignored and you can proceed with the restart. If you
restart the system a second time, the memory dump might not be stored
normally.
7.1.1
For Windows Server 2008 R2
Follow the procedure below to specify the memory dump settings.
1. Select Control Panel from the Start menu.
The Control Panel window appears.
2. Click System and Security on the Control Panel window.
Tips
If View by is not Categor
y, select System from Control Panel directly.
3. Click System.
4. Click Advanced system settings.
The System Properties dialog box appears.
5. Select the Advanced tab, and then click [Settings] under Startup and Recovery.
6. Specify the folder to store the debug information in the Dump file: text box.
Example: To store the debug information in D drive under the file name MEMORY.DMP:
D:\MEMORY.DMP
Important
For the Write debugging information drop-down list, we recommend
specifying Complete memory dump. If the mounted memory size is greater
than 2 GB, however, Complete memory dump cannot be specified because
it is not displayed on the drop-down list. In this case, specify Kernel
memory dump instead.
Specify a drive that has a free space of at least "the memory capacity
mounted on the server + 300 MB".
If you attempt to add memory that will cause the mounted memory size to
exceed 2 GB, specify Kernel memory dump from the Write debugging
information drop-down list before adding the memory. The size of the
debug information (memory dump) to be collected changes if memory is
added. Make sure that the free space of the drive to store the debug
information (memory dump) is sufficient.
Express5800/GT-110d, GT-110d-S, R110d-1E, E110d-1 Installation Guide (Windows)
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