NEC Express5800/GT110e-S Guía de instalación descargar pdf (Pagina 248)

7. Setup for Solving Problems

Express5800/GT-110e, GT-110e-S, R110e-1E Installation Guide (Windows)

248

Chapter 1 Installing Windows

Setup for Solving Problems

This section describes the features that must be set up in advance so that the server can recover from any

trouble immediately and precisely.

7.1

Specifying Memory Dump Settings (Debug Information)

This section describes the procedures for collecting a memory dump (debug information) in the server.

Important

• Cautions concerning memory dumpsMemory dumps must be collected by

a staff member from the maintenance service company. Customers only

need to specify the settings for the memory dump.

• If any trouble occurs after specifying the settings below and you attempt to

restart the system to sa

ve the memory dump, a message informing you

that the system is short of virtual memory might appear. However, this

message can be ignored and you can proceed with the restart. If you

restart the system a second time, the memory dump might not be stored

normally.



7.1.1

For Windows Server 2008 R2

Follow the procedure below to specify the memory dump settings.

1. Select Control Panel from the Start menu.

The Control Panel window appears.

2. Click System and Security on the Control Panel window.

Tips

If View by is not Category, select System from Control Panel directly.

3. Click System.

4. Click Advanced system settings.

The System Properties dialog box appears.

5. Select the Advanced tab, and then click [Settings] under Startup and Recovery.

6. Specify the folder to store the debug information in the Dump file: text box.

Example: To store the debug information in D drive under the file name MEMORY.DMP:

D:\MEMORY.DMP

Note the following when specifying a dump file.

• For the Write debugging information drop-down list, we recommend specifying Complete

memory dump. If the mounted memory size is greater than 2 GB, however, Complete

memory dump cannot be specified because it is not displayed on the drop-down list. In this

case, specify Kernel memory dump instead.

• Specify a drive that has a free space of at least "the memory capacity mounted on the

server + 300 MB".

• If you attempt to add memory that will cause the mounted memory size to exceed 2 GB,

specify Kernel memory dump from the Write debugging information drop-down list before

adding the memory. The size of the debug information (memory dump) to be collected

changes if memory is added. Make sure that the free space of the drive to store the debug

information (memory dump) is sufficient.

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