
GammaCompMD QA Client User Manual
Copyright © NEC Display Solutions Ltd., 2006 -2015 163
An error dialog appears stating
“Could not open file.”
HTML or CSV export failed in the QA Test
Reports dialog box.
■ Check that the destination folder is not set as
“read-only” and then try again.
An error dialog appears stating
“Communication with the
Event Logger Server failed.”
There was no response from the server.
■ Check that the client system and server
system were able to obtain IP addresses, and
that the specified server address is correct.
Refer to 7.7.1.2 Reinitialize System
Configuration (page 108).
An error dialog appears stating
“Communication with the
Event Logger Server failed. No
vacant license on the server
side.”
The number of available licenses in the
GammaCompMD QA Server is exhausted. ■
Contact your GammaCompMD QA Server
Manager.
Communication with the Event
Logger Server failed. Incorrect
version of server found.
The software version of client(s) and server is
different. Please update either all
GammaCompMD QA Clients or the
GammaCompMD QA Server to use the same
Version to enable proper communication.
Schedule execution is not
performed.
■ Check that the Pause box is not checked for
Network Test or Schedule Test in Network
Setup. Uncheck the box for the schedule you
wish to execute and try again. Refer to 7.7.1.6
Network Execution Setup (page 122).
■ Check that the main window and QA test
dialog box are not open. If they are, close them
and try again.
■ If a password is needed to turn off the screen
saver it cannot be turned off automatically.
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