NEC Express5800/320Ma Guía de usuario descargar pdf (Pagina 79)

Troubleshooting 5-1

Chapter 5

Troubleshooting

The following topics can help you troubleshoot your Express5800/320Ma system:

• “MTBF Statistics” on page 5-1

• “Taking Components Offline and Bringing Them Online” on page 5-2

• “Hard Disks” on page 5-2

• “Determining That a Component Has Failed” on page 5-5

• “Locating Components” on page 5-6

• “When Windows Does Not Respond” on page 5-9

• “Delayed System Restart” on page 5-9

• “Unresponsive Mouse and Keyboard” on page 5-10

• “Remote Event Notification and Service” on page 5-10

• “Making Dump Files” on page 5-11

• “Online Diagnostic Codes” on page 5-13

• “Disaster Recovery” on page 5-14

MTBF Statistics

The fault-tolerant services software automatically maintains

mean-time-between-failure (MTBF) statistics for many system components.

Administrators can view this information in ftSMC at any time and can reconfigure the

MTBF parameters that affect how the fault-tolerant services respond to component

problems.

The system stores the current MTBF values associated with each device in Windows

registry keys. Whenever any of the MTBF values change, the registry reflects the

change. Therefore, when the driver stops and restarts, or the system restarts, the

system retains the current MTBF information.

For procedures explaining how to set these settings, see the online ftSMC snap-in help.

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NEC Express5800/320Ma Guía de usuario Pagina 79