NEC Express5800/320Ma Guía de usuario

NEC Solutions (America), Inc.NR014WExpress5800/320Ma:System Administrator’s Guide

Ta blesx Express5800/320Ma: System Administrator’s Guide

Security Configuration WizardA-6 Express5800/320Ma: System Administrator’s Guide

Online Diagnostic Codes B-1Appendix BOnline Diagnostic CodesB-The following describes the online diagnostic codes for your Express5800/320Ma systems

Online Diagnostic Test CodesB-2 Express5800/320Ma: System Administrator’s Guide D032 Verify that no processor MCA errors were reported.D040Compare th

Online Diagnostic Test Codes Online Diagnostic Codes B-3D340Test the fault tolerant switch interface.D341Test the PCI Express channel status.D342Test

Online Diagnostic Test CodesB-4 Express5800/320Ma: System Administrator’s Guide D485MAC address check.D497Test the BMC interface.D4E1BMC retry failur

Online Diagnostic Test Codes Online Diagnostic Codes B-5D595Test whether the BMC can initiate an NMI interrupt. D597Test the BMC KCS interrupt.D5A0Te

Online Diagnostic Test CodesB-6 Express5800/320Ma: System Administrator’s Guide D612Test the PCI-card PCI bus.D613Test the PCI-card ASIC interrupt.D6

Online Diagnostic Test Codes Online Diagnostic Codes B-7D702Test the PIIX USB register.D703Test the PIIX PM register. D704Test the PCI bus.D720Test t

Online Diagnostic Test CodesB-8 Express5800/320Ma: System Administrator’s Guide D804On the primary I/O element, initiate the Ethernet loopback test.

Online Diagnostic Test Codes Online Diagnostic Codes B-9D828Test the Ethernet loopback (function 1).D830Verify that reads and writes can be made to t

Preface xiPrefacePurpose of This ManualThe Express5800/320Ma: System Administrator’s Guide documents tasks and information for system administrators

Online Diagnostic Test CodesB-10 Express5800/320Ma: System Administrator’s Guide D863Perform a test of the USB DMA. D900Test the fault tolerant switc

Online Diagnostic Test Codes Online Diagnostic Codes B-11E580Initiate a diagnostic test of an interrupt that is specific to your Express5800/320Ma sy

Online Diagnostic Test CodesB-12 Express5800/320Ma: System Administrator’s Guide E650Verify that the path to the fault tolerant switch ASIC is availa

Online Diagnostic Test Codes Online Diagnostic Codes B-13E809Initiate the Ethernet EEPROM diagnostic test. E820Initiate the Ethernet (Gigabit) PCI in

Online Diagnostic Test CodesB-14 Express5800/320Ma: System Administrator’s Guide E842Verify that data can be sent between the SATA controller and the

Index-1IndexIndex-Aaction band, 3-7active RDR virtual disk (plex), 4-10Active Upgrade, 1-1ActiveService Network (ASN). See ASNAdd Physical Disk To R

IndexIndex-2 Express5800/320Ma: System Administrator’s Guide RDR disks, 4-25VTM, 2-6connection status of storage media in ftSMC, 4-24console tree of

Index Index-3adapters in ftSMC, 4-24Enable CpuBoard Bringup, 2-3enabling write caching, 4-6enclosuresprimary, 5-12error icons, 5-5eventslog entries,

IndexIndex-4 Express5800/320Ma: System Administrator’s Guide flashing LEDs, 5-6IMAPI service, enabling, 2-10Initiate BringDown commandOp State requir

Index Index-5Initiate Diagnostics command, 3-13Set Priority, 3-13optimizing system performance, 4-6Ppaging files, 4-12paging-severity levels, 2-8PCI

Prefacexii Express5800/320Ma: System Administrator’s Guide • The bold font emphasizes words in text or indicates text that you type, the name of a sc

IndexIndex-6 Express5800/320Ma: System Administrator’s Guide upgrading basic disks, 4-8RDR virtual disksactive plex, 4-10adding a physical disk to, e

Index Index-7inventoryalarm messages, 5-10icons, 3-9performance optimization, 4-6powering down, 2-2remote monitoring, 1-2starting up, 2-1system admin

IndexIndex-8 Express5800/320Ma: System Administrator’s Guide

Preface Preface xiiiNotices• All regulatory notices are provided in the site planning guide for your system. • Although this guide documents modem fu

Prefacexiv Express5800/320Ma: System Administrator’s Guide

Introduction to System Administration 1-1Chapter 1Introduction to System Administration1-The following topics provide an introduction to Express5800

System Administration Tools1-2 Express5800/320Ma: System Administrator’s Guide “side” of which you upgrade while the other side continues to run your

System Administration Tools Introduction to System Administration 1-3Internet-based ASN connects over a secure path to your authorized service repres

System Software Features1-4 Express5800/320Ma: System Administrator’s Guide Disk-Management ToolsDisk-management tools enable you to monitor disk sta

System Software Features Introduction to System Administration 1-5In addition, your Express5800/320Ma system uses other drivers developed by NEC Solu

Manual Name: Express5800/320Ma: System Administrator’s GuidePart Number: NR014WExpress5800/320Ma Software Release Number: 4.1.0Publication Date: Janua

Initial Configuration1-6 Express5800/320Ma: System Administrator’s Guide disk is briefly removed from service. For optimal performance, use RDR to mi

Windows Documentation Introduction to System Administration 1-7dialog box in ftSMC, click the help icon (?), then click a box, and a pop-up window is

Windows Documentation1-8 Express5800/320Ma: System Administrator’s Guide

Operating and Monitoring Your System 2-1Chapter 2Operating and Monitoring Your System2-For information about system operation, see the following top

System Startup and Shutdown2-2 Express5800/320Ma: System Administrator’s Guide NOTES1. Give the system time to recover automatically from problems. I

System Startup and Shutdown Operating and Monitoring Your System 2-3Managing CPU Element Resynchronization On systems running Windows Server 2003 Sta

System Startup and Shutdown2-4 Express5800/320Ma: System Administrator’s Guide allowed to come back into service until after 9 p.m., when Scheduler e

Controlling the Modem Operating and Monitoring Your System 2-5Controlling the Modem CAUTION!When you replace or install a modem, you must turn power

Using the VTM2-6 Express5800/320Ma: System Administrator’s Guide NOTEUsers must have passwords to access remote desktops with the Remote Desktop appl

Using the VTM Operating and Monitoring Your System 2-7To set up a VTM administrator account 1. In ftSMC, expand ftServer (Local), ftServer Configurat

Contents iiiContentsPreface xi1. Introduction to System Administration 1-1System Administration Tools 1-1Active Upgrade 1-1ftServer Management Cons

Windows System Event Logs2-8 Express5800/320Ma: System Administrator’s Guide – SMTP Server IP. A required value: The IP address of your email server.

Monitoring Stratus Services Operating and Monitoring Your System 2-9Setting the Size of Event Log FilesSpecify the size of the event log files on you

BIOS Settings2-10 Express5800/320Ma: System Administrator’s Guide To check the status of a service 1. Click Start, point to Programs, point to Admini

Floppy Disk Drive Volume Letter Operating and Monitoring Your System 2-11To enable IMAPI 1. Right-click My Computer.2. Click Manage, expand Services

Uninterruptible Power Supplies2-12 Express5800/320Ma: System Administrator’s Guide expect after you install VTMs. You may need to reconfigure the COM

SNMP Traps Operating and Monitoring Your System 2-13To change the IP address of systems with a UPS 1. On your system, use Add or Remove Programs to r

Important Things to Avoid2-14 Express5800/320Ma: System Administrator’s Guide • You can greatly reduce application downtime when you upgrade software

ftServer Management Console 3-1Chapter 3ftServer Management Console3-For information about using ftServer Management Console (ftSMC), see the follow

ftSMC Overview3-2 Express5800/320Ma: System Administrator’s Guide ftSMC Overview ftSMC, an MMC snap-in, is the system management tool you use to moni

Running ftSMC ftServer Management Console 3-3Running ftSMC on a Remote ComputerYou can manage your system by running ftSMC on a remote system or on a

Contentsiv Express5800/320Ma: System Administrator’s Guide Setting Up a VTM Administrator Account 2-6Configuring VTM Administrator Email Paging 2-7Co

Running ftSMC3-4 Express5800/320Ma: System Administrator’s Guide 8. Save this console, with ftSMC added, for later use by clicking Save As in the Con

Running ftSMC ftServer Management Console 3-5Figure 3-2. Virtual Modems Using VTMs to Troubleshoot SystemsAlthough you may dial in to the VTM to trou

Performing ftSMC Tasks3-6 Express5800/320Ma: System Administrator’s Guide Determining the Value of the Send Alarms By Property 1. In ftSMC, expand ft

Performing ftSMC Tasks ftServer Management Console 3-7To expand all nodes, press the asterisk (*) key on the number pad. Figure 3-3. ftSMC User Inter

Performing ftSMC Tasks3-8 Express5800/320Ma: System Administrator’s Guide Details PaneThe names and values of the properties of the components in the

Performing ftSMC Tasks ftServer Management Console 3-9Icons Used in ftSMCFigure 3-5 shows and describes the icons used in the system inventory.Figure

Performing ftSMC Tasks3-10 Express5800/320Ma: System Administrator’s Guide Figure 3-6. Simplexed Icon for Invalid ConfigurationftSMC displays warning

Performing ftSMC Tasks ftServer Management Console 3-11Figure 3-8 shows a “no inventory found” icon next to the CPU Enclosure icons. Figure 3-8. Warn

Performing ftSMC Tasks3-12 Express5800/320Ma: System Administrator’s Guide Figure 3-10. ftSMC Details Pane Refresh Options Viewing and Changing Prope

Performing ftSMC Tasks ftServer Management Console 3-13Required Operational States for CommandsTabl e 3- 3 presents the operational state that a devi

Contents Contents v4. Disk Storage Management 4-1Data Fault Tolerance 4-1Guidelines for System Disks 4-2Using RDR for Fault Tolerance 4-2Automatic Vi

Performing ftSMC Tasks3-14 Express5800/320Ma: System Administrator’s Guide

Disk Storage Management 4-1Chapter 4Disk Storage Management4-The following disk-management topics apply to your Express5800/320Ma system:• “Data Fau

Guidelines for System Disks4-2 Express5800/320Ma: System Administrator’s Guide NOTECreate a backup of the system disk with which to restart the syste

Using RDR for Fault Tolerance Disk Storage Management 4-3“data about data” that the RDR software stores on disks to implement disk management. When y

Using RDR for Fault Tolerance4-4 Express5800/320Ma: System Administrator’s Guide ftSMC reports the capacity of physical disks and virtual disks in th

Using RDR for Fault Tolerance Disk Storage Management 4-5• Reusing dynamic disks • Recovering a disk • Verifying disk integrity • Prioritizing resync

Using RDR for Fault Tolerance4-6 Express5800/320Ma: System Administrator’s Guide or is removed from service during resynchronization, the source disk

Using RDR for Fault Tolerance Disk Storage Management 4-7To enable or disable read-load balancing globally1. In ftSMC, expand ftServer Drivers, right

Using RDR for Fault Tolerance4-8 Express5800/320Ma: System Administrator’s Guide Figure 4-1. Mirroring RDR Virtual Disks2. Double-click ftServer Mana

Using RDR for Fault Tolerance Disk Storage Management 4-9NOTEIf you receive an error message when using the Add Physical Disk To RDR Virtual Disk com

Contentsvi Express5800/320Ma: System Administrator’s Guide Finding a Physical Disk 4-25Finding an Internal Physical Disk 4-25Finding an External Phys

Using RDR for Fault Tolerance4-10 Express5800/320Ma: System Administrator’s Guide 8. For each additional virtual disk to be created, repeat steps 3–7

Using RDR for Fault Tolerance Disk Storage Management 4-11• That survives a failover (the failure of one of two, duplex components)• To which the dat

Using RDR for Fault Tolerance4-12 Express5800/320Ma: System Administrator’s Guide NOTEDisregard any “Unsafe Removal of Device” messages that appear w

Using RDR for Fault Tolerance Disk Storage Management 4-13Deporting a Physical Disk from an RDR Virtual DiskDeporting a physical disk from an RDR vir

Using RDR for Fault Tolerance4-14 Express5800/320Ma: System Administrator’s Guide A message reports that you may have to reboot the system if you con

Using RDR for Fault Tolerance Disk Storage Management 4-151. Verify the RDR virtual disk that you are going to backup to ensure that both plexes of t

Using RDR for Fault Tolerance4-16 Express5800/320Ma: System Administrator’s Guide CAUTION!Do not change the MTBF faultcount limit value, except when

Using RDR for Fault Tolerance Disk Storage Management 4-17NOTETo delete the RDR configuration from a stored-data disk but retains its data, see “Dele

Using RDR for Fault Tolerance4-18 Express5800/320Ma: System Administrator’s Guide 2. Select Resynchronize This Physical Disk From RDR Virtual Disk. A

Using RDR for Fault Tolerance Disk Storage Management 4-19To replace a failed physical RDR disk1. Remove the failed disk.2. Insert a blank replacemen

Contents Contents viiAppendix A. Advanced Topics A-1Disabling Hyperthreading A-1Using Windows Headless Mode and Console Redirection A-2Security Confi

Using Volume Mirroring for Fault Tolerance4-20 Express5800/320Ma: System Administrator’s Guide Configuring the Priority of RDR Virtual Disk Resynchro

Using Volume Mirroring for Fault Tolerance Disk Storage Management 4-21fault-tolerant volume. If one disk fails, the volume automatically uses the da

ftSMC Interface for Storage Enclosures and Subsystems4-22 Express5800/320Ma: System Administrator’s Guide For example, if the system was shut down no

ftSMC Interface for Storage Enclosures and Subsystems Disk Storage Management 4-23Storage Enclosure NodeThe Storage Enclosure node contains some or a

Mirroring Disks in Your Express5800/320Ma System4-24 Express5800/320Ma: System Administrator’s Guide EMC Attached Storage If an optional EMC CLARiiON

Finding a Physical Disk Disk Storage Management 4-25Mirroring Disks in Internal StorageYour Express5800/320Ma system internal storage supports only S

Finding a Physical Disk4-26 Express5800/320Ma: System Administrator’s Guide For RDR virtual disks, the detail pane presents information in the follow

Finding a Physical Disk Disk Storage Management 4-27Finding an External Physical Disk For disks in external storage systems, the operating system ass

Finding a Physical Disk4-28 Express5800/320Ma: System Administrator’s Guide

Troubleshooting 5-1Chapter 5Troubleshooting5-The following topics can help you troubleshoot your Express5800/320Ma system: • “MTBF Statistics” on pa

viii Express5800/320Ma: System Administrator’s Guide FiguresFigure 3-1. ftSMC Tree 3-4Figure 3-2. Virtual Modems 3-5Figure 3-3. ftSMC User Interface

Taking Components Offline and Bringing Them Online5-2 Express5800/320Ma: System Administrator’s Guide Clearing the MTBFClearing the MTBF sets the MTB

Hard Disks Troubleshooting 5-3Verify that the system does not have a problem that is causing the mirror to break on an internal or external disk. Ens

Hard Disks5-4 Express5800/320Ma: System Administrator’s Guide Replacing a Failed Disk with an Uninitialized DiskFollow this procedure to replace a fa

Determining That a Component Has Failed Troubleshooting 5-57. Right-click the missing disk, and then click Remove Disk.8. On the remaining good disk,

Locating Components5-6 Express5800/320Ma: System Administrator’s Guide Figure 5-1. Warning and Error Icons3. Click the problem node and check the MTB

Locating Components Troubleshooting 5-7• Level 1: I/O Enclosure - 11• Level 2: Mass Storage Controller - 0 and SATA Controller - 1• Level 3: Ports 0

Locating Components5-8 Express5800/320Ma: System Administrator’s Guide Device IDs and device paths apply only to hardware components. Logical devices

When Windows Does Not Respond Troubleshooting 5-9Figure 5-3. CPU-I/O Enclosure, and Disk Slot Labeling When Windows Does Not Respond If Windows does

Unresponsive Mouse and Keyboard5-10 Express5800/320Ma: System Administrator’s Guide Unresponsive Mouse and KeyboardIf your system contains VTMs, the

Making Dump Files Troubleshooting 5-11Event-Log EntriesftServer Manager may generate an alarm in response to a sequence of several events. To indicat

Tables ixTablesTable 3-1. ftSMC User Interface Key Elements 3-7Table 3-2. ftSMC Warning and Error Icons 3-10Table 3-3. Operational State for Associa

Making Dump Files5-12 Express5800/320Ma: System Administrator’s Guide To create system memory dumps, you can:• Press a button. • Configure your syste

Online Diagnostic Codes Troubleshooting 5-13Dump files beyond this number overwrite the existing saved dump files. For instance, if the value is 3, t

Disaster Recovery5-14 Express5800/320Ma: System Administrator’s Guide Disaster RecoveryTo help you to log on and access system resources after a comp

Disaster Recovery Troubleshooting 5-157. Use your disk-management tool’s Delete Volume command to delete the volume on the original disk you inserted

Disaster Recovery5-16 Express5800/320Ma: System Administrator’s Guide In the command format:• cddrive is the drive letter for your CD-ROM drive • LG

Advanced Topics A-1Appendix AAdvanced TopicsA-This appendix presents the following advanced topics:• “Disabling Hyperthreading”• “Using Windows Head

Using Windows Headless Mode and Console RedirectionA-2 Express5800/320Ma: System Administrator’s Guide 6. Press Esc, then select Exit Saving Changes

Security Configuration Wizard Advanced Topics A-3Configuration Wizard. See Windows documentation for more information.1. Check the Remote access clie

Security Configuration WizardA-4 Express5800/320Ma: System Administrator’s Guide 3. Browse to the location of the SRA_SSN.EXE service, as shown in th

Security Configuration Wizard Advanced Topics A-54. In the Open Ports and Approve Application dialog box (shown in step 2), click Add, select SRA_RAS