NEC Express5800/320Lb Linux Guía de usuario descargar pdf (Pagina 77)

Troubleshooting 6-3

Troubleshooting

This section describes what you should do when a trouble occurs in the product.

Problems with NEC EXPRESSBUILDER

When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following:

 Did you set the NEC EXPRESSBUILDER during POST and restart the server?

→ If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an

error message will appear or the OS will boot.

 Is BIOS configuration correct?

→ The boot device order may be specified with the BIOS setup utility of the server. Use

the BIOS setup utility to change the boot device order to boot the system from the

CD-ROM drive first.

When an error occurs while the NEC EXPRESSBUILDER is in progress, the following message

appears. After this message appears, check the error and take the appropriate corrective action

according to the error codes listed in the table below.

Message Cause and Remedy

This machine is not supported.

This NEC EXPRESSBUILDER version is

not designed for this server. Execute the

NEC EXPRESSBUILDER on the compliant

server.

NvRAM access error

An access to the nonvolatile memory

(NvRAM) is not acceptable.

Hard disk access error The hard disk is not connected or it is failed.

Check whether the hard disk is correctly

connected.

An error message will also be displayed when an error was detected during system diagnosis. Take a

note or print the error message displayed, and contact your sales agent.

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NEC Express5800/320Lb Linux Guía de usuario Pagina 77