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Trouble shooting
When the Windows Server 2003 does not work well, please check the following check list before
you will ask maintainer to repair the PC. When the PC’s condition has been matched to items, obey
to the confirmation and the transactions.
But it does not work well, please call maintenance service after the display messages should be
written down.
A hard disk drive cannot be initialized.
The Windows DiskManager of Windows Server 2003 have been stalled.
□ Have you tried to initialize the plural hard disk drives?
➞ Windows Disk Manager is stalled when the plural hard disk drives are initialized in
same time from Windows Disk Manager of Windows Server 2003. Please initialize
an unused hard disk drive in individually.
Cannot recognized in network.
□ The network cable is connected?
➞ Please certainly connect the network cable to the back panel of the server. And
please also confirm that the network cable is conformed to the network interface
standardization.
□ Have you finished setup the protocols and services?
➞ Please install the network drives this is characteristic for the Server. And please
confirm the setting for a protocol of TPC/IP etc. and various services which are
certainly set.
Cannot collect the dump when the memory have been attached.
□ Have the memory dump setting been reconfigured?
➞ Please reconfigure the memory dump setting referring to “memory dump” section of
Software guide.
Re-use a disk.
□ When you try to install an Itanium-based version of Windows Server 2003, the text mode
part of Setup may not work.
➞ Please refer to following URL for details.
http://support.microsoft.com/kb/897038/en-us
http://support.microsoft.com/kb/320417/en-us
Notes after install.
□ When you bootup, event logs were recorded. But the correct system operation is
guaranteed.
➞ Please refer to following URL for details.
http://support.microsoft.com/kb/922095/en-us
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