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♦ Notes on host OS of Virtualization environment
When NEC ESMPRO Agent detects dangerous trouble information continuous to operate, OS is shutdown
in the setting of default.
The shutdown not anticipated from Guest OS was generated because the service console shutdown
without shutting down Guest OS in the environment to operate Guest OS in the virtualization
environment.
Invalidate the shutdown function by the report from NEC ESMPRO Agent, and shutdown from Guest OS
by manual at the failure when the normal termination of Guest OS is valued.
[Setup steps of shutdown function by report]
1. Logon as a user with administrative privilege.
2. Double-click [NEC ESMPRO Agent] in [Control Panel].
3. Click [NEC ESMPRO Agent]-[Report Setting...].
Displays Alert Manager.
4. Click [Setting]-[Base Setting].
5. Confirms "Shutdown Delay" item of [Other] is the invalid (red).
When being valid (green), click an icon and change it to invalid (red).
6. Click [OK] Setting Terminate.
♦ Display information Virtualization environment (Hyper-V)
If OS of Agent computer is Windows 8 or Windows Server 2012 on virtualization environment (Hyper-V),
when using the video driver "Microsoft Hyper-V video", the following items of information display of NEC
ESMPRO Manager, will be displayed as "unknown".
- Refresh rate
- Vertical/horizontal resolution
- Pixel
- RAM size
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