N8800-063F/064F NEC Express5800/320Lc/320Lc-R User's Guide (Setup) 1st Edition Updated 10-2005 856-125295-001-A
iv Contents Preface...
4-58 Windows Setup 5. Click [Next]. 6. If a message is displayed asking you to insert "Windows Server 2003, Enterprise Edition rams] dialog bo
Windows Setup 4-59 Set MTBF Type In this r PCI modulNEC E ries manages the MTBF (mean time between failure) of hardware components. If calculates the
4-60 Windows Setup
Windows Setup 4-61 Step 14: Back up System Information After setting up the system, back up the system information using the Off-line Maintenance Uti
4-62 Windows Setup (This page is intentionally left blank.)
Chapter 5 Procedures after Completion of Installation This chapter describes how you install management utilities, how you back up system informatio
5-2 Procedures after Completion of Installation Installing Management Utilities The provided "NEC EXPRESSBUILDER" CD-ROM contains "
Procedures after Completion of Installation 5-3 Operation Environment NEC ESMPRO Agent can be operated in the hardware and software environments s
5-4 Procedures after Completion of Installation 4. Enter “public” in the [Community name] box in the [Traps] property sheet and click the [Add to
Procedures after Completion of Installation 5-5 If the community name is changed, the community of NEC ESMPRO Agent is changed and registered by
v Step 2: Prepare for ft series Setup...4-7 2-1: Initiali
5-6 Procedures after Completion of Installation ● Windows Server 2003 (Service Pack not installed) 1. Click [Start], point to [Settings], cli
Procedures after Completion of Installation 5-7 Installation NEC ESMPRO Agent is automatically installed together with the installation or re-inst
5-8 Procedures after Completion of Installation 4. Click [Agent] in the main menu of the NEC ESMPRO setup. TIPS: The available menus vary de
Procedures after Completion of Installation 5-9 7. Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button. The NEC ESM
5-10 Procedures after Completion of Installation Setup of NEC ESMPRO Agent The settings of installed NEC ESMPRO Agent remain unchanged from those
Procedures after Completion of Installation 5-11 Uninstall The configuration of NEC ESMPRO Agent and BMC and the uninstallation of BMC FW Update S
5-12 Procedures after Completion of Installation Uninstallation of BMC Configuration and BMC FW Update Service If NEC ESMPRO Agent is installed, t
Procedures after Completion of Installation 5-13 NEC ESMPRO Manager Linked with NEC ESMPRO Agent installed in the server, NEC ESMPRO Manager monit
5-14 Procedures after Completion of Installation System Requirement The hardware and software environment in which NEC MWA runs is: • Management
Procedures after Completion of Installation 5-15 Setting up PCs on a Network If you have computers running on Windows Server 2003, Windows XP/2000
vi About Windows Update (Applying Security Patches) ...5-23 CHAPTER 6 TROUBLESHOOTING...
5-16 Procedures after Completion of Installation Set value: 5 Windows 95/98/Me: Registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Serv
Procedures after Completion of Installation 5-17 Confirmation of the ft Control Software Version The following describes how to check the version
5-18 Procedures after Completion of Installation Applying Windows Service Packs Notes to apply the Windows Service Packs You should not apply serv
Procedures after Completion of Installation 5-19 Operations after applying Windows Service Packs After applying Windows Service Packs, see “Applyi
5-20 Procedures after Completion of Installation Applying Microsoft HotFix After applying Windows Service Pack to NEC Express5800/ft series, follo
Procedures after Completion of Installation 5-21 2. From “Setup”, click “Microsoft HotFix”. The setup of Microsoft HotFix starts automatically.
5-22 Procedures after Completion of Installation When there is no Microsoft HotFix which needs to be applied to the system, the following messag
Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product.
6-2 Troubleshooting System Repair If the system cannot be operated by some reason, use Recovery Console to restore the system. However, this method
Troubleshooting 6-3 (d) Double-click on [Recovery console: Allow floppy copy and access to all drives and all folders] in the right window, and enab
Chapter 1 Before Using This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories. Go
6-4 Troubleshooting Default setting Write (copy, access) Copy From Copy To access destination Basic disk Dynamic disk HDD HDD Copy available Co
Troubleshooting 6-5 Select [Advanced] - [Monitoring Configuration] - [Boot Monitoring] and choose “Disabled”. See “Step 3: Disable Boot Monitoring F
6-6 Troubleshooting If you have a computer that runs Windows Server 2003, Windows 2000/XP/NT or Windows 95/98/Me. You can also create a “Windows Ser
Troubleshooting 6-7 Starting up Recovery Console You can start up Recovery Console in two ways: Start up Recovery Console installed on the syst
6-8 Troubleshooting Please select the operating system to start: Windows Server 2003, Enterprise Microsoft Windows Recovery Console (b) When t
Troubleshooting 6-9 (b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into the floppy disk drive, and then press Enter. (c) S
6-10 Troubleshooting (b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into the floppy disk drive, and then press Enter. (c
Troubleshooting 6-11 When you start up Recovery Console installed on the system, the screen becomes black for a while before the screen described
6-12 Troubleshooting In the system where disks are duplicated by the RDR function, if you have removed a PCI module in the step 2 of “Starting up
Troubleshooting 6-13 Updating the System IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to upd
1-2 Before Using Notes for Safe Handling The following section describes necessary information to use the product properly and safely. Warning Label
6-14 Troubleshooting Right-click the following adapters on the control tree which is located on the left side of the <For on-board > [Intel(R)
Troubleshooting 6-15 3) Right click [Team #1:Adaptive Fault Tolerance Mode] and select [Remove]. is is a message for l PROSet II] dialog box in the
6-16 Troubleshooting 3. Uninstall Intel(R) PROSet II. IMPORTANT: Intel(R) PROSet II will be reinstalled at system’s update (described at section 5)
Troubleshooting 6-17 This is a message for confirmation of deletion, so click [OK]. Close the [Add or Remove Programs] dialog box. 5) 6) Reboot th
6-18 Troubleshooting b)drive:\WINNT\DOTNET\FTUPDATE.VBS. IMPORTANT: In [Run…] – [Browse…] – [Browse], files with the extension From [Start] of the
Troubleshooting 6-19 Install which version of the Microsoft HotFix? 1.English 2.Simplified Chinese 3.Traditional Chinese man 8.Korean 7. After the
6-20 Troubleshooting unplug the power cord connected to “AC inlet A (for Group 2)” on the rear of 5) Plug the power cord which was unplugged in 3)
Troubleshooting 6-21 9. Start Devicea) Delete the reIM ult Tolerant 69000 Video” Manager, choose [View] then [Device by connection] and do the fol
6-22 Troubleshooting a-5. The message of update completion will be displayed. "[Update of the driver Completion] Press any key and terminate.&q
Troubleshooting 6-23 CD-ROM drive:\> cd \WINNT\DOTNET\EN d-4. Run and Prompt for updating the driver. C ET\EN > N8104103.BAT d-5. The message
Before Using 1-3 Label A Label B Label D Label C Label E
6-24 Troubleshooting “At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details.” 11. Reb1
Troubleshooting 6-25 TroubleshoTh ou should do when a trouble occurs in the product. Probleoting is section describes what y ms with NEC EXPRESSBU
6-26 Troubleshooting Problems with Windows Setup The following message is displayed when the setup starts. The specified disk is not found. Termi
Troubleshooting 6-27 During a setup, “Previous Operating Sythe operating system. stem C:” was selected on a selection screen of ompt or black sc
6-28 Troubleshooting When starting the system after performing the Low-Level Format, an error message appears while expanding BIOS of SCSI controlle
Troubleshooting 6-29 Problems with NEC ESMPRO Setup A menu i→ ing on the OS types. (The menus that cannot be installed Stop the set→ e can stop t
6-30 Troubleshooting Problems with System Repair Cannot create the “Windows Server 2003 OEM-DISK for NEC “NEC Express5800/ft series Update CD”. E
Troubleshooting 6-31 Did you reboot the system after b→ PROSet II does not start if the systereaking dual LAN configuration and uninstalling PRO
6-32 Troubleshooting (This page is intentionally left blank.)
1-4 Before Using Rack-mount Model PCI/CPU Modules <NEC Express5800/320Lc/320Lc-R> PCI Module Label A CPU Module Lab
Before Using 1-5 Precautions for Safety This section provides precautions for using the server safely. Read this section carefully to ensure proper a
1-6 Before Using Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a we
Before Using 1-7 CAUTION Do not use nonconforming power cords. Use the power cords specified by NEC. If the rated current is exceeded, there is
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable
1-8 Before Using Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment.
Before Using 1-9 CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off
1-10 Before Using Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, n
Before Using 1-11 CAUTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protectiv
1-12 Before Using Rack-mount Model CAUTION Do not attempt to install the server yourself. To avoid a risk of injuries, users should not attempt t
Before Using 1-13 Unpackaging The following section describes necessary information to use the product properly and safely. Accessories This product
1-14 Before Using (This page is intentionally left blank.)
Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it.
2-2 About Operating System Installing Windows Server 2003 For installing an operating system on NEC Express5800/ft series, use NEC EXPRESSBUILDER.
About Operating System 2-3 About Windows Server 2003 Use the ft series setup program to install Windows Server 2003. Note the following at installati
Keep this User's Guide handy for quick reference when necessary. Safety Indications To use NEC Express5800 Series safely, follow the instructi
2-4 About Operating System (This page is intentionally left blank.)
Chapter 3 Installing Server This chapter describes requirements for using the product properly and safely, the setup procedures to make NEC Express58
3-2 Installing Server Installation This section describes installation of NEC Express5800/ft series. Tower Model IMPORTANT: NEC Express5800/ft serie
Installing Server 3-3 Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may malfunction. Place where
3-4 Installing Server After fastening the main cabinet, open its front bezel to mount the CPU and PCI modules. For details, see the following section
Installing Server 3-5 Installation of Rack-mount Model You can mount NEC Express5800/ft series on a rack that conforms to the EIA standards. IMPO
3-6 Installing Server WARNING Observe the following precautions to use the server safely. There is a risk of a death or serious injury. For details
Installing Server 3-7 Place that is close to some equipment that causes power noises (e.g., sparks caused by power-on/off using a relay). If you m
3-8 Installing Server Connection Connect peripheral devices to NEC Express5800/ft series. The server is provided with connectors for wide variety o
Installing Server 3-9 A rack-mount model is shown here. As for a tower model, locations of the connectors are same though the orientation of the equ
Symbols and its descriptions used in this User’s Guide and warning labels are as follows: Attention Indicates a risk of an electric shock. Indicate
3-10 Installing Server After connecting cables to PCI modules, secure them with the cable ties. When completing connection to peripheral equipment, c
Installing Server 3-11 To connect the power cords from the server to an uninterruptible power supply (UPS), use service outlets on the rear of the U
3-12 Installing Server (This page is intentionally left blank.)
Chapter 4 Windows Setup This chapter describes procedures for configuring boot monitoring function, setup, installing Windows, setting dual LAN confi
4-2 Windows Setup ft series Setup Use NEC EXPRESSBUILDER to setup the NEC Express5800/ft series. IMPORTANT: NEC Express5800/ft series is a precision
Windows Setup 4-3 Setup Flow The following flow-chart illustrates the flow of the setup procedures for the NEC Express5800/320Lb(-R), 320Lc(-R) serve
4-4 Windows Setup Step 1: Things Required for Setup The following explains the setup procedure using the ft series setup program: IMPORTANT: Be
Windows Setup 4-5 IMPORTANT: About the latest release of ft control software and purchase of the latest version of its Update CD-ROM, ask your sa
4-6 Windows Setup Size of the Partition to be Created The required minimum size of a partition to install the system can be obtained from the follow
Windows Setup 4-7 Step 2: Prepare for ft series Setup Before starting ft series setup, be sure to do the following. If these preparations are not don
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These l
4-8 Windows Setup 3. Insert the ROM-DOS startup disk into the floppy disk drive and start the machine. 4. When ROM-DOS starts and prompt “A:\”
Windows Setup 4-9 2-2: Prepare NEC Express5800/ft series With the power of NEC Express5800/ft series off, follow the steps below: 1. Prepare NEC E
4-10 Windows Setup AC inlet B (for Group1) AC inlet A (for Group2) Rear View <When the AC power is off (The power cord is not plugged into the
Windows Setup 4-11 (2) Make sure that the two BMC Status LEDs of the PCI modules (for Group1/for Group2) are turned off. IMPORTANT: While the BMC
4-12 Windows Setup Step 3: Disable Boot Monitoring Function Check whether the power is ON and make settings for properly performing setup for later
Windows Setup 4-13 3. Confirm that the BMC Status LEDs ( ) on both PCI modules are off and press the illuminated POWER switch which is locate
4-14 Windows Setup 4. When the message “Press <F2> to enter SETUP” or “Press <F2> to enter SETUP or Press <F12> to Network” on th
Windows Setup 4-15 6. Move the cursor onto “Monitoring Configuration” and press Enter. The Monitoring Configuration submenu appears. 7. Move
4-16 Windows Setup 9. Move the cursor onto "Exit" to display the Exit menu. 10. Move the cursor onto “Save Changes & Exit” and pre
Windows Setup 4-17 Step 4: Start the ft series Setup Have you done the following preparations before starting ft series setup? Preparations Initia
Trademarks NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC Corporation. Stratus is a registered trademark of Stra
4-18 Windows Setup 4. Click [Setup]. 5. When the following message appears, click [Confirm]. Note We recommend you that you s
Windows Setup 4-19 CHECK: The message “The system will be rebooted.” appears on the screen momentarily. The server will restart automatically and no
4-20 Windows Setup CD-ROM and NEC EXPRESSBUILDER will be started. 8. After the system is restarted, the following message will appear: If yo
Windows Setup 4-21 11. “Important 1” message will appear. Read the message and follow the instructions. *** Important 1 - Confirm that th
4-22 Windows Setup 14. “Important 4” message will appear. Read the message and follow the instructions. *** Important 4 - Confirm th
Windows Setup 4-23 18. When message for inputting Windows Server 2003 product ID appears, enter the product ID. IMPORTANT: This message will
4-24 Windows Setup 23. When the language selection message for Microsoft HotFix to install appears, enter a number of language to install.
Windows Setup 4-25 28. When copying is complete, the installation of Windows Server 2003 will be started automatically. IMPORTANT: P
4-26 Windows Setup to NTFS and the file system will be converted automatically. There is no user intervention. 31. After the system is restart
Windows Setup 4-27 NEC Express5800/ft series clear installation ** Please do not perform any operations. ** ** The system will restart automatica
i Preface Welcome to the NEC Express5800/ft series. NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in term
4-28 Windows Setup 36. The following screen will appear and installation of Windows HotFix will begin. The Windows HotFix install wizard starts u
Windows Setup 4-29 37. After installation of Windows HotFix is complete, installation is continued. User intervention is not required. When the NE
4-30 Windows Setup 38. After restarting, the [Welcome to the Windows Setup Wizard] screen will appear. Click [Next>] and follow the instructio
Windows Setup 4-31 41. The following screen will appear. Follow the instruction in the screen and remove the CD from the drive, and then press any k
4-32 Windows Setup Step 5: Install Windows Server 2003 Service Pack If you do not apply Windows Server 2003 Service Pack, go on to “Step 6 Set Dual
Windows Setup 4-33 Step 6: Set Dual LAN Configuration The NEC Express5800/ft series builds a dual LAN configuration by using "Stratus emb-82559
4-34 Windows Setup [Team #1: Adaptive Fault Tolerance Mode] is added to Network Component Tree. 4. The pop-up menu appears. Select [Team #1:
Windows Setup 4-35 7. Click [OK]. The [Intel(R)PROSet II] dialog box closes after a while, and the settings become effective. IMPORTANT: The [Di
4-36 Windows Setup Step 7: Set Dual Disk Configuration NEC Express5800/ft series secures data by setting dual disk configuration using “Disk Managem
Windows Setup 4-37 3. Display the hard disk list on in the right frame, righinstalled and click [Convert to Dynamic Disk…]. t-click the hard disk wh
ii About This User’s Guide This User's Guide helps a user to properly setup and use the product. Consult this guide when you set up the product.
4-38 Windows Setup Hard disks to be mirrored must be inserted to the corresponding slots. For details, see the diagram below: Group1 Group2 Slot1Sl
Windows Setup 4-39 : IMPORTANT en you click [A irror…], the [Logical Disk Manager] dialog ill appear, but this is not an error. Click [OK].
4-40 Windows Setup Setting Dual Disk Configuration by the RDR (Rapid Disk Resync) function On a mod DR function, dual disk configuration is set for
Windows Setup 4-41 Registering RDR key When using the RDR function for the first time, follow the steps below to register the key: ars on the command
4-42 Windows Setup IMPORTANT: When RDR is set to a disk which contains system partition or partition which cannot be S is restarted in 2 unmounted
Windows Setup 4-43 4. Ch hronization starts, and DISK LED and RDR Utility display changes as sh eck that disk syncown below: Synchronizing RDR
4-44 Windows Setup Synchronization completed RDR Utility DISK LED Op State: State Status Source disk Green Duplex Destination disk Duplex
Windows Setup 4-45 Ste Follow the i below and appl ssary upda <When the /ft serie TE CD-RO en used> If you ha lation usi he "NEC Expre
4-46 Windows Setup (After modification) [boot loader] timeout=30 multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows Server 2003, Enterpris
Windows Setup 4-47 Step 11: Set Network for NEC ESMPRO Agent tion, and it is automatically installed by “ft o operate NEC ESMPRO Agent, you need to m
iii Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols described at the beginning.
4-48 Windows Setup < Setup of receiving SNMP packets from specific communities only > Change the name of the community receiving SNMP packets
Windows Setup 4-49 NPS ows Firewall dialog box. In the [Service Settings] dialog box, set the values as follows, and then click of serv
4-50 Windows Setup Step 12: Enable Boot Monitoring Function Enable the ” which has been disabled in “Step 3: Disable Boot Monitoring Function” (
Windows Setup 4-51 Step 13: Set up Failure Management Make the following settings beforehand to ensure quick recovery from failure. Set Memory Dump
4-52 Windows Setup 4. Enter the location, where debug information is to be written, in the text box. When writing debug information under the file
Windows Setup 4-53 5. Click [Settings] in the [Performance] box. The [Performance Options] window appears. Click the [Advanced] tab on the 6.
4-54 Windows Setup 8. Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the ]. IMPORTANT: [R
Windows Setup 4-55 S Det r. Watson Dr. W tson of Windows Server 2003 is a debugger for application errors. When detecting an appl tion error, Dr. Wa
4-56 Windows Setup 5. Select the following check boxes in the [Options] box. [Dump Symbol Table] the online help. [Dump All Thread Contexts]
Windows Setup 4-57 Install a Network Monitor A netw ing the causes of network failures and taking the counte itor, you need to restart the system aft
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