NEC Xen Mail CTI Manual de usuario descargar pdf (Pagina 44)

June 2004 NEC Business Solutions Ltd

38 - Chapter 3 Remote Access

Doc. No. 8557 - Release 1.1

June 2004

ECTION

TRACKING REMOTE

ACCESS CONNECTIONS

The remote software’s billing log stores the following information about each

remote access connection:

• The date the call occurred.

• The starting and ending times of the connection.

• The name and phone number of the voice messaging system.

The billing log is a fixed-length record text file that you can format, print, or

import into a database, spreadsheet, or word processing application.

To turn the billing log on or off

1 On the support computer, go to the CoSession Remote Viewer Control

Center window.

2 Choose “Setup,” and then choose “Billing log” from the menu.

A check mark is displayed when this option is turned on. Select “Billing

log” again to turn off the billing log.

To view the billing log

1 Go to the C:\Insync\Csw directory on the support computer.

2 Open the Csw.bil file.

Each record in the billing log is separated by a carriage return. This file

exists only after you have established a remote access connection with

the billing log turned on.

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NEC Xen Mail CTI Manual de usuario Pagina 44