
Note
2.
♦ Uninstalling NEC ESMPRO Manager
Express Report Service (MG) must be uninstalled prior to uninstalling of NEC ESMPRO Manager.
♦ Port where connect a modem
In reference to usage of a modem in a device with no COM port, contact to Support Center.
♦ Ports used in Express Report Service (MG)
Usage of security software with firewall functions may block reports of Express Report Service (MG).
The followings are the programs that Express Report Service (MG) uses when sending alerts.
Therefore, make sure to exclude them from block target of security software.
- AMSADM.EXE
- AMVMAIN.EXE
In addition, following ports are used:
- 25 (SMTP) When Report via Internet mail is applied.
- 110 (POP3) When Authentication is set for sending report by E-mail.
♦ When you change the report method
When you change the report method from ˝via Internet mail ˝ or ˝via Dial-up˝ to ˝Via HTTPS˝, or from
˝via HTTPS˝ to ˝via Internet mail˝ or ˝via Dial-up˝, you should do ˝reopening˝. Follow the instruction
described in the section ˝Chapter2. 2.Opening Tool˝. When you change the report method from ˝via
Internet mail˝ to ˝via Dial-up˝, you do not need to do ˝reopening˝, and vice versa.
♦ Display of Report Settings
When installed on the same machine NEC ESMPRO Manager and NEC ESMPRO
ServerAgentService, [Report Settings] will be displayed only to the [Start] menu on NEC ESMPRO
Manager.
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