NEC Express5800/320Ma Guía de usuario

NEC Solutions (America), Inc.NR561Express5800/320Ma:Virtual Technician Module User’s Guide

Prefacex Express5800/320Ma: Virtual Technician Module User’s Guide

GlossaryGlossary-4 Express5800/320Ma: Virtual Technician Module User’s Guide

Index-1IndexIndex-AActiveService Network (ASN). See ASNAdvanced Video Redirection. See AVRalerts, sending to ASN, 1-3Alt button in AVR, 4-7ASNalerts

IndexIndex-2 Express5800/320Ma: Virtual Technician Module User’s Guide core version, VTM, 5-1Ctrl button in AVR, 4-7Ddefault settingsBIOS Setup, 3-2d

Index Index-3defined, Glossary-2disconnecting, 4-14mounting, 4-12JJava Runtime Environment (JRE), installing, 2-2Kkey sequencesin AVR sessions, 4-6,

IndexIndex-4 Express5800/320Ma: Virtual Technician Module User’s Guide NEC server certificate, 6-1overview, 6-1sending keystrokes over, 4-8signed ser

Index Index-5SSL connections, 6-1state, 1-2troubleshooting connecting to, 2-6version information, 5-1

IndexIndex-6 Express5800/320Ma: Virtual Technician Module User’s Guide

Introduction to VTMs and the VTM Console 1-1Chapter 1Introduction to VTMs and the VTMConsole1-The following topics introduce the Virtual Technician

VTM System Operation and Configuration1-2 Express5800/320Ma: Virtual Technician Module User’s Guide Related Topics • “VTM System Operation and Config

What You Can Do Using the VTM Console Introduction to VTMs and the VTM Console 1-3What You Can Do Using the VTM ConsoleUse the VTM console to manage

Parts of the VTM Console Interface1-4 Express5800/320Ma: Virtual Technician Module User’s Guide Figure 1-1. Tabs on the VTM ConsoleStatus BarA status

Description of the VTM Console Tabs Introduction to VTMs and the VTM Console 1-5Description of the VTM Console TabsEach tab on the VTM console enable

Description of the VTM Console Tabs1-6 Express5800/320Ma: Virtual Technician Module User’s Guide What You Can Do on the Card Info TabThe Card Info ta

Express5800/320Ma Documentation Introduction to VTMs and the VTM Console 1-7What You Can Do on the Troubleshoot Server TabThe Troubleshoot Server tab

Express5800/320Ma Documentation1-8 Express5800/320Ma: Virtual Technician Module User’s Guide VTM Console Help SystemThe online Help system for the VT

Connecting to a VTM Console 2-1Chapter 2Connecting to a VTM Console2-The following topics explain how to connect to the VTMs and the VTM console:• “

Manual Name: Express5800/320Ma: Virtual Technician Module User’s GuidePart Number: NR561Express5800/320Ma Software Release Number: 4.1.0Publication Da

Installing the JRE and Setting the Browser Options2-2 Express5800/320Ma: Virtual Technician Module User’s Guide Installing the JRE and Setting the Br

Overview of How to Use the VTM Console Connecting to a VTM Console 2-3Overview of How to Use the VTM Console1. Use a Web browser to connect to a VTM.

Logging On to the VTM Console2-4 Express5800/320Ma: Virtual Technician Module User’s Guide To connect to a VTM1. Open a Web browser.2. Enter the IP a

Logging On to the VTM Console Connecting to a VTM Console 2-5An indicator in the bottom left of the login page shows whether you are logging in to th

Logging Out of the VTM Console2-6 Express5800/320Ma: Virtual Technician Module User’s Guide Logging Out of the VTM ConsoleTo log off the VTM console,

Troubleshooting Connections to a VTM Connecting to a VTM Console 2-7To reset the security setting for specific VTMs 1. On the Internet Explorer Tools

Troubleshooting Connections to a VTM2-8 Express5800/320Ma: Virtual Technician Module User’s Guide

Reviving a System That Is Not Responding 3-1Chapter 3Reviving a System That Is NotResponding3-The “When the System Fails to Start” on page 3-1 topic

When the System Is No Longer Responding3-2 Express5800/320Ma: Virtual Technician Module User’s Guide Restoring the Default BIOS Setup OptionsRestore

When the System Is No Longer Responding Reviving a System That Is Not Responding 3-3If the system is still not responding after an SSR, or if the ope

Contents iiiContentsPreface vii1. Introduction to VTMs and the VTM Console 1-1Overview of the VTM and VTM Console 1-1VTM System Operation and Confi

When the System Is No Longer Responding3-4 Express5800/320Ma: Virtual Technician Module User’s Guide To perform a non-maskable interrupt1. On the VTM

When the System Is No Longer Responding Reviving a System That Is Not Responding 3-5Powering Off the System from the Manage TabYou can click ftServer

Powering On the System3-6 Express5800/320Ma: Virtual Technician Module User’s Guide Forcing the System to Power OffIf the operating system stops resp

Viewing the System Configuration Reviving a System That Is Not Responding 3-7Before you boot the system, make sure that: • AC power is being applied

Viewing the System Event Log3-8 Express5800/320Ma: Virtual Technician Module User’s Guide Viewing the System Event LogThe system event log is a list

Understanding a State-Sensitive Recovery Reviving a System That Is Not Responding 3-9Understanding a State-Sensitive RecoveryIf the Express5800/320Ma

Understanding a Fault-Resilient Boot3-10 Express5800/320Ma: Virtual Technician Module User’s Guide Because an FRB powers off CPU and I/O elements to

Using AVR 4-1Chapter 4Using AVR4-The following topics explain how to configure and use Advanced Video Redirection (AVR):• “Using Advanced Video Redi

Using Advanced Video Redirection4-2 Express5800/320Ma: Virtual Technician Module User’s Guide Starting and Ending an AVR SessionIf you start an Advan

Managing AVR Sessions Using AVR 4-3Managing AVR SessionsThe menus on the Advanced Video Redirection window control the way data is captured on the mo

Contentsiv Express5800/320Ma: Virtual Technician Module User’s Guide When the System Is No Longer Responding 3-2Performing a Non-Maskable Interrupt

Managing AVR Sessions4-4 Express5800/320Ma: Virtual Technician Module User’s Guide 3. To set the brightness and contrast for the three Red/Green/Blue

Managing AVR Sessions Using AVR 4-54. In the Noise Sensitivity field, specify a value to determine whether a frame should be updated, based on change

Managing AVR Sessions4-6 Express5800/320Ma: Virtual Technician Module User’s Guide Setting Languages for an AVR SessionFor Advanced Video Redirection

Managing AVR Sessions Using AVR 4-7Using the Virtual Keyboard In an Advanced Video Redirection (AVR) session, you can use a virtual keyboard instead

Managing AVR Sessions4-8 Express5800/320Ma: Virtual Technician Module User’s Guide To send a single special key sequence1. On the AVR window, select

Managing AVR Sessions Using AVR 4-9To restore mouse behavior 1. In an AVR session, click Settings.2. Point to Mouse and then click Read Mouse Acceler

Configuring and Connecting Remote Storage Devices4-10 Express5800/320Ma: Virtual Technician Module User’s Guide Troubleshooting AVR SessionsIf the ke

Configuring and Connecting Remote Storage Devices Using AVR 4-11Configuring a CD-ROM or Floppy Disk Drive as a Remote Storage DeviceThis procedure ex

Configuring and Connecting Remote Storage Devices4-12 Express5800/320Ma: Virtual Technician Module User’s Guide Related Topics • “Configuring a Local

Configuring and Connecting Remote Storage Devices Using AVR 4-137. Under Select Image/Devicefile from Filesystem, select the file to be mounted on th

Contents Contents vViewing the Network Settings 5-2Rebooting the VTM 5-36. Configuring SSL for VTM Access 6-1Overview of SSL 6-1Setting the VTM to Us

Configuring and Connecting Remote Storage Devices4-14 Express5800/320Ma: Virtual Technician Module User’s Guide 3. If a System Settings Change messag

Configuring and Connecting Remote Storage Devices Using AVR 4-159. When a message in the main AVR window indicates that a high-speed USB device is pl

Viewing a Snapshot of the Last Screen Before an ASR Event4-16 Express5800/320Ma: Virtual Technician Module User’s Guide NOTEWhen the connection estab

Viewing the VTM Configuration 5-1Chapter 5Viewing the VTM Configuration5-The Card Info tab on the VTM console displays VTM configuration information

Viewing the Status of the Connection to the System5-2 Express5800/320Ma: Virtual Technician Module User’s Guide Viewing the Status of the Connection

Rebooting the VTM Viewing the VTM Configuration 5-3Rebooting the VTMReboot the Virtual Technician Module (VTM) after you upload a new SSL certificate

Rebooting the VTM5-4 Express5800/320Ma: Virtual Technician Module User’s Guide

Configuring SSL for VTM Access 6-1Chapter 6Configuring SSL for VTM Access6-Secure Socket Layer (SSL) is a transmission protocol that secures custome

Setting the VTM to Use SSL6-2 Express5800/320Ma: Virtual Technician Module User’s Guide To set up VTMs to enable a standard login 1. Click the SSL ta

Requesting a Signed Server Certificate Configuring SSL for VTM Access 6-36. To enable users with a valid certificate installed on their browsers to c

Contentsvi Express5800/320Ma: Virtual Technician Module User’s Guide

Uploading a Signed Server Certificate6-4 Express5800/320Ma: Virtual Technician Module User’s Guide NOTETo check the progress after starting the gener

Viewing the Server Certificate Configuring SSL for VTM Access 6-5Viewing the Server CertificateYou can view the server certificate that the system wi

Configuring an Expiration Notification6-6 Express5800/320Ma: Virtual Technician Module User’s Guide

POST and Online Diagnostic Codes A-1Appendix APOST and Online Diagnostic CodesA-Power-on self-test (POST) and online diagnostic codes for Express580

POST CodesA-2 Express5800/320Ma: Virtual Technician Module User’s Guide 07Disable shadow ROM and execute ROMEXEC code from flash memory.08Initialize

POST Codes POST and Online Diagnostic Codes A-317Initialize the cache before determining the amount of memory.18Initialize the 8254 timer.1AInitializ

POST CodesA-4 Express5800/320Ma: Virtual Technician Module User’s Guide 2FEnable the cache before system BIOS shadow.30RAM failure on data bits xxxx

POST Codes POST and Online Diagnostic Codes A-53ERead hardware.3FTest the extended memory for ROM Pilot.40Check the speed of the processor.41Initiali

POST CodesA-6 Express5800/320Ma: Virtual Technician Module User’s Guide 4CShadow the video BIOS ROM.4EDisplay the BIOS copyright notice.4FMultiboot i

POST Codes POST and Online Diagnostic Codes A-75CTest RAM between 512 and 640 KB.5ETest base memory address.60Test extended memory.62Test external me

Preface viiPrefacePurpose of This ManualThe Express5800/320Ma: Virtual Technician Module User’s Guide documents how to use the Virtual Technician Mo

POST CodesA-8 Express5800/320Ma: Virtual Technician Module User’s Guide 72Check for configuration errors.74Test the real-time clock. 76Check for keyb

POST Codes POST and Online Diagnostic Codes A-986Perform a checksum of the BIOS.87Start executing the main BIOS.88Initialize the BIOS data area.89Ena

POST CodesA-10 Express5800/320Ma: Virtual Technician Module User’s Guide 96Clear the huge ES segment register.97Fix up multiprocessor table.98Search

POST Codes POST and Online Diagnostic Codes A-11AAScan for F2 keystroke.ACEnter SETUP.AEClear the boot flag.B0Check for errors.B1Inform ROM pilot tha

POST CodesA-12 Express5800/320Ma: Virtual Technician Module User’s Guide BBInitialize plug-and-play Option ROMs.BCClear the parity checkers.BDDisplay

POST Codes POST and Online Diagnostic Codes A-13C9Calculate an extended checksum.CACheck the serial key.CBInitialize the ROM and the RAM. CCInitializ

POST CodesA-14 Express5800/320Ma: Virtual Technician Module User’s Guide C00DSet latency time between chips in the PCI-to-PCI bus.C00ELog Data Queue

POST Codes POST and Online Diagnostic Codes A-15C040Determine which BMC is primary (master).C123Perform a fast set up of the RAM.CEO8Set failure peri

POST CodesA-16 Express5800/320Ma: Virtual Technician Module User’s Guide C9Perform the first set of EISA bus initializations. CAPerform the second se

POST Codes POST and Online Diagnostic Codes A-17D7Check Firstware (enhanced BIOS).D8Initialize the Alert Standard Format (ASF) interface.D9Initialize

Prefaceviii Express5800/320Ma: Virtual Technician Module User’s Guide • The bold font emphasizes words in text or indicates text that you type, the n

POST CodesA-18 Express5800/320Ma: Virtual Technician Module User’s Guide 89Set huge segment. 8AInitialize OEM special code.8BInitialize PIC and DMA.8

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-1997Start the operating system. 98Initialize the USB controller.99Initialize security

Online Diagnostic Test CodesA-20 Express5800/320Ma: Virtual Technician Module User’s Guide D040Compare the QDF numbers (an Intel® processor identifie

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-21D341Test the PCI Express channel status.D342Test the CPU side of the fault tolerant

Online Diagnostic Test CodesA-22 Express5800/320Ma: Virtual Technician Module User’s Guide D497Test the BMC interface.D4E1BMC retry failure. D502Test

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-23D597Test the BMC KCS interrupt.D5A0Test the IRQ0 interrupt (timer).D5A1Test the IRQ

Online Diagnostic Test CodesA-24 Express5800/320Ma: Virtual Technician Module User’s Guide D613Test the PCI-card ASIC interrupt.D614Verify that PCI-c

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-25D703Test the PIIX PM register. D704Test the PCI bus.D720Test the timers.D721Test th

Online Diagnostic Test CodesA-26 Express5800/320Ma: Virtual Technician Module User’s Guide D805On the primary I/O element, initiate the Ethernet inte

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-27D830Verify that reads and writes can be made to the PCI configuration space for the

Preface Preface ixGetting HelpIf you have a technical question about Express5800/320Ma hardware or software, try these online resources first: • Onli

Online Diagnostic Test CodesA-28 Express5800/320Ma: Virtual Technician Module User’s Guide D900Test the fault tolerant switch-to-PXH interface. D901T

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-29Secondary I/O Element Diagnostic Test CodesThe following tests are performed on the

Online Diagnostic Test CodesA-30 Express5800/320Ma: Virtual Technician Module User’s Guide E600Initiate the PCI-card ASIC interface diagnostic test.

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-31E806Initiate the Ethernet BAR decoding check diagnostic test. E808Initiate the Ethe

Online Diagnostic Test CodesA-32 Express5800/320Ma: Virtual Technician Module User’s Guide E840Test read/write to SATA PCI configuration space.E841Ge

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-33EB03Finish secondary I/O diagnostic test.

Online Diagnostic Test CodesA-34 Express5800/320Ma: Virtual Technician Module User’s Guide

Glossary-1GlossaryGlossary-ActiveService Network (ASN)The infrastructure that enables communication between an Express5800/320Ma system and the NEC

GlossaryGlossary-2 Express5800/320Ma: Virtual Technician Module User’s Guide hard resetA process, initiated when the Express5800/320Ma system is not

Glossary Glossary-3remote storage devicesVTM feature that enables you to use the VTM console to mount a storage device that is connected to your work