Nec EXPRESS 320Lb-R Manual de usuario

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Indice de contenidos

Pagina 1 - User's Guide

N8800-057F/058F NEC Express5800/320Lb/320Lb-R User's Guide 1st Edition 4-2005 856-125249-901-A

Pagina 2

iv (This page is intentionally left blank.)

Pagina 3 - SAFETY INDICATIONS

4-18 System Configuration Keyboard Features Select "Keyboard Features" on the Advanced menu to display the following screen. The NumLock su

Pagina 4 - Mandatory actions

System Configuration 4-19 Security Move the cursor onto "Security" to display the Security menu. Phoenix BIOS Setup UtilityExitBootSystem

Pagina 5

4-20 System Configuration IMPORTANT:  User password setup is not available before Supervisor password setup.  Do not set any password before insta

Pagina 6 - To prevent voltage sag:

System Configuration 4-21 System Hardware Move the cursor onto "System Hardware" to display the System Hardware menu. To make a selection

Pagina 7 - PREFACE

4-22 System Configuration The table below lists how selections for "AC LINK" determine the power status of the server when the power supply

Pagina 8 - ABOUT THIS USER'S GUIDE

System Configuration 4-23 Wake On Events Select "Wake On Events" on the System Hardware menu and press Enter to display the following scree

Pagina 9 - Accessories

4-24 System Configuration Console Redirection Select "Console Redirection" on the System Hardware menu and press Enter to display the follo

Pagina 10

System Configuration 4-25 ft Memory Select "ft Memory" on the System Hardware menu and press Enter to display the following screen. See th

Pagina 11 - CONTENTS

4-26 System Configuration Boot Move the cursor onto "Boot" to display the Boot menu. Phoenix BIOS Setup UtilityExitBootardwareSystem Hrity

Pagina 12

System Configuration 4-27 Exit Move the cursor onto "Exit" to display the Exit menu. Save Changes & Exit Exit Without Saving Changes Ge

Pagina 13

v CONTENTS PREFACE...

Pagina 14

4-28 System Configuration  Get Default Value Select this option to restore all default values (factory-set values) of the SETUP utility. The follow

Pagina 15 - Chapter 1

System Configuration 4-29 SCSI BIOS ∼ FAST!UTIL ∼ For several settings of the SCSI controller on the motherboard, the SCSI BIOS utility "Fast!UT

Pagina 16 - WARNING LABELS

4-30 System Configuration Start Procedure Start Fast!UTIL in the procedure below: 1. Turn on the power of the server. The start message appears on a

Pagina 17 - Label E

System Configuration 4-31 4. Select the proper adapter. IMPORTANT: The adapter "QLA12160 Ultra3 2000" is used for built-in hard disk. Do n

Pagina 18 - Rack-mount Model

4-32 System Configuration Configuration Settings If you select "Configuration Settings" from the "Fast!UTIL Options" menu, the sc

Pagina 19 - Precautions for Use 1-5

System Configuration 4-33 SCSI Device Settings If you put the cursor on "SCSI Device Settings" with keyboard cursors (↓ and ↑) in the "

Pagina 20 - PCI/CPU Modules

4-34 System Configuration SCSI Bus Settings If you put the cursor on "SCSI Bus Settings" with keyboard cursors (↓ and ↑) in the "Confi

Pagina 21 - Precautions for Use 1-7

System Configuration 4-35 Selectable Boot Settings If you put the cursor on "Selectable Boot Settings" with keyboard cursors (↓ and ↑) in t

Pagina 22 - PRECAUTIONS FOR SAFETY

4-36 System Configuration Scan SCSI Bus If you select "Scan SCSI Bus" from the "Fast!UTIL Options" menu, the list of devices conn

Pagina 23 - Precautions for Use 1-9

System Configuration 4-37 Exit Fast!UTIL ∼ Termination and Storage of Fast!UTIL ∼ After changing the settings, press Esc several times to display the

Pagina 24 - 1-10 Precautions for Use

vi Chapter 4 System Configuration ...4-1 SYSTEM BIOS ~ SETUP ~ ...

Pagina 25 - Precautions for Use 1-11

4-38 System Configuration FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup

Pagina 26 - 1-12 Precautions for Use

System Configuration 4-39 Clear CMOS / Password (Configuring Motherboard Jumpers) With the pre-installed SETUP utility, you can set desired passwords

Pagina 27 - During Operation

4-40 System Configuration  Pins for protecting/clearing the passwords Place the clip on the two pins to clear the passwords. Remove the clip from th

Pagina 28

System Configuration 4-41 TIPS: A message informing you of the completion of CMOS clear and prompting you to clear CMOS will appear for 10 seconds.

Pagina 29 - For Proper Operation

4-42 System Configuration 13. Shortly after you connect the both power cords, the BMC status LED of PCI Module #2 will start to blink. When the BM

Pagina 30

System Configuration 4-43 How to Clear Passwords 1. Power off NEC Express5800/ft series and unplug the both power cords. 2. Remove the both PCI mod

Pagina 31 - TRANSFER TO THIRD PARTY

4-44 System Configuration 11. Mount the PCI Module #1 again to the NEC Express5800/ft series (see page 8-33 “Installing PCI Module”) and plug the po

Pagina 32

Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install t

Pagina 33 - ABOUT REPAIR PARTS

5-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware conn

Pagina 34 - Advice for Your Health

Installing and Using Utilities 5-3 IMPORTANT:  Don’t use this CD-ROM on computers other than NEC Express5800/ft series with which it is packaged (i

Pagina 35 - Chapter 2

vii Chapter 7 Troubleshooting ... 7-1 TO LOCATE THE ERRORS..

Pagina 36 - STANDARD FEATURES

5-4 Installing and Using Utilities NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and

Pagina 37

Installing and Using Utilities 5-5 Tools The Tools Menu is used to start each of the several utilities stored in the NEC EXPRESSBUILDER CD-ROM indivi

Pagina 38

5-6 Installing and Using Utilities  BIOS/FW/etc. Update The program which is necessary for the update work is transferred to the floppy disk whic

Pagina 39 -  In-service repairing

Installing and Using Utilities 5-7 Consoleless Menu The NEC EXPRESSBUILDER contains the "consoleless" feature that enables configuration of

Pagina 40 - Front View

5-8 Installing and Using Utilities Menu Items Only the menu items available in consoleless operation are extracted from the NEC EXPRESSBUILDER Top

Pagina 41

Installing and Using Utilities 5-9 Master Control Menu Load the attached “NEC EXPRESSBUILDER” CD-ROM in the CD-ROM drive of the computer that runs Wi

Pagina 42 - Front View (inside)

5-10 Installing and Using Utilities NEC ESMPRO Agent and Manager NEC Express5800/ft series system management applications "NEC ESMPRO Manager&qu

Pagina 43 - CD- ROM Drive

Installing and Using Utilities 5-11  Effects of using NEC ESMPRO Manager and Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects

Pagina 44 - Rear View

5-12 Installing and Using Utilities Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an ear

Pagina 45 - General Description 2-11

Installing and Using Utilities 5-13 Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in

Pagina 46 - CPU Module

viii Setup of Optional PCI Board... 8-43 Appendix A S

Pagina 47

5-14 Installing and Using Utilities Function name Supported Function description Storage ¯ Function to monitor storage devices (e.g., hard disk dri

Pagina 48 - PCI Module

Installing and Using Utilities 5-15 Monitoring of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the

Pagina 49 - Chassis Board Layout

5-16 Installing and Using Utilities . Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows s

Pagina 50 - BMC Status LED

Installing and Using Utilities 5-17  Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In a

Pagina 51 - General Description 2-17

5-18 Installing and Using Utilities NEC ESMPRO Agent Device ID in Alert Report Some NEC Express5800/ft series reports use unique device IDs which cor

Pagina 52 - 2-18 General Description

Installing and Using Utilities 5-19 Device name Device ID SCSI enclosure 2 SCSI slot 1 on SCSI enclosure 2 SCSI slot 2 on SCSI enclosure 2 SCSI slo

Pagina 53 - Disk Access LED

5-20 Installing and Using Utilities Supplement Note the following when using NEC ESMPRO Agent. Maintenance-related Functions When you want to use ma

Pagina 54 - 2-20 General Description

Installing and Using Utilities 5-21 To enable the remote shutdown and threshold change functions via NEC ESMPRO Manager, make settings of community a

Pagina 55 - General Description 2-21

5-22 Installing and Using Utilities When [ft Server] Tree Appears on a Data Viewer in an Incorrect Manner If you perform a Data Viewer startup or tre

Pagina 56 - 2-22 General Description

Installing and Using Utilities 5-23 NEC ESMPRO Manager To monitor and manage a computer, on which NEC ESMPRO Agent is installed, with a management PC

Pagina 57 - The CPU module has two LEDs

Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.

Pagina 58

5-24 Installing and Using Utilities Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree.

Pagina 59 - DISK LED

Installing and Using Utilities 5-25  Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU module

Pagina 60

5-26 Installing and Using Utilities Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module]

Pagina 61 - LAN Connector LEDs

Installing and Using Utilities 5-27 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [

Pagina 62 - BASIC OPERATION

5-28 Installing and Using Utilities  PCI Device – Detailed information Allows the detailed information of a device on the PCI slot to be viewed.

Pagina 63 - Tabs Frame

Installing and Using Utilities 5-29 Monitoring SCSI Adapter on PCI Module To monitor the SCSI adapter on the PCI modules, see the [SCSI adapter] tree

Pagina 64 - Power ON

5-30 Installing and Using Utilities Monitoring BMC on PCI Module To monitor the base management controller (BMC), controller for system management, o

Pagina 65 - Power OFF

Installing and Using Utilities 5-31 Monitoring Ethernet Adapter on PCI Module To monitor the Ethernet adapter on the PCI modules, see the [Ethernet a

Pagina 66 - POST Check

5-32 Installing and Using Utilities  Maintenance Allows the MTBF information of the Ethernet adapter to be viewed or cleared. See "Maintenance

Pagina 67

Installing and Using Utilities 5-33 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on

Pagina 68 -  Makes a beeping sound

1-2 Precautions for Use WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do no

Pagina 69 - Floppy Disk Drive

5-34 Installing and Using Utilities  Electronics – General Allows the configuration and other information of the SCSI enclosure electronics to be v

Pagina 70 - Use of Floppy Disk

Installing and Using Utilities 5-35  SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. See "Mainte

Pagina 71 - CD-ROM Drive

5-36 Installing and Using Utilities Maintenance of NEC Express5800/ft series NEC Express5800/ft series maintenance can be done in two ways; one is to

Pagina 72 - Use of CD-ROM

Installing and Using Utilities 5-37 The table below shows the component-specific maintenance functions executable from NEC ESMPRO. Dump acquisition D

Pagina 73 - Chapter 3

5-38 Installing and Using Utilities Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of

Pagina 74

Installing and Using Utilities 5-39 Procedure in NEC ESMPRO Manager Start 1. Select the target component in the [FTServer] tree. 2. Check the curre

Pagina 75 - RAID by software

5-40 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of CPU module [CPU Module] – [CPU Module] – [Maintena

Pagina 76 - How to Locate Failed Disks

Installing and Using Utilities 5-41 Procedure in the ft server utility Start 1. Select the target component from the main window of the ft server ut

Pagina 77

5-42 Installing and Using Utilities Check and Clear of MTBF Information The MTBF information of a component can be viewed or cleared (initialized). N

Pagina 78

Installing and Using Utilities 5-43 MTBF clear Component Remote Local SCSI Enclosure To start the module/component forcibly after replacing a module

Pagina 79

Precautions for Use 1-3 Label A Label DLabel C Label B Label E

Pagina 80

5-44 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component. 1. Select the

Pagina 81

Installing and Using Utilities 5-45 Firmware Update NEC Express5800/ft series can update firmware (including BIOS) if some hardware components operat

Pagina 82

5-46 Installing and Using Utilities Procedure in the ft server utility 1. Enable “Auto module start” and “Auto firmware update”. See “Setup of Syste

Pagina 83 - Chapter 4

Installing and Using Utilities 5-47 Sample screen of ft server utility Main window [CPU module] screen [Firmware Update] screen Even

Pagina 84 - SYSTEM BIOS ~ SETUP ~

5-48 Installing and Using Utilities Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the dat

Pagina 85 - Starting SETUP Utility

Installing and Using Utilities 5-49 Procedure in NEC ESMPRO Manager The [Dump] button of NEC ESMPRO Manager performs the function of "saving dum

Pagina 86 - 4-4 System Configuration

5-50 Installing and Using Utilities Procedure in the ft server utility 1. On the main window of the ft server utility, select the target component.

Pagina 87 - Configuration Examples

Installing and Using Utilities 5-51 Setup of System Operation The following properties can be set as the operation setup of the whole system.  Quic

Pagina 88 - Optional PCI–related devices

5-52 Installing and Using Utilities Configure the system settings using the ft server utility in the following procedure. The system cannot be config

Pagina 89

Installing and Using Utilities 5-53 BMC Firmware Update The firmware of the BMC on the PCI module can be updated. The base management controller (BMC

Pagina 90

1-4 Precautions for Use Rack-mount Model Label B Label C Label E Label D Label A

Pagina 91

5-54 Installing and Using Utilities Procedure of Update from the ft server utility Update the firmware in the procedure as follows. 1. Select [Firmw

Pagina 92

Installing and Using Utilities 5-55 Changing Update Data Storage Destination Change the storage destination by using the ft server utility in the pro

Pagina 93 - Select Menu

5-56 Installing and Using Utilities NEC MWA ∼ MANAGEMENT WORKSTATION APPLICATION ∼ NEC MWA is an application that enables the remote management of th

Pagina 94

Installing and Using Utilities 5-57 Remote Management Configuration for the Server without Console If the main unit does not have a console such as k

Pagina 95

5-58 Installing and Using Utilities 6. [Configuration for ft Series] dialog box, specify/register configuration information including the names of c

Pagina 96

Installing and Using Utilities 5-59 13. Power off and on the main unit to reboot the system. After one reboot, the main menu will appear on the mana

Pagina 97 - Monitoring Configuration

5-60 Installing and Using Utilities Connect from the Management PC Directly Linked (through Serial port B) On the management PC that is linked direct

Pagina 98

Installing and Using Utilities 5-61 12. Power off and on the main unit to reboot the system. After one reboot, the main menu will appear on the mana

Pagina 99 - “Disabled”

5-62 Installing and Using Utilities (This page is intentionally left blank.)

Pagina 100

Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server

Pagina 101

Precautions for Use 1-5 Label A Label B Label C Label D Label E

Pagina 102 - IMPORTANT:

6-2 Maintenance DAILY MAINTENANCE To use your NEC Express5800/ft series in best condition, check and maintain regularly as described below. If an err

Pagina 103 - System Hardware

Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basi

Pagina 104

6-4 Maintenance 7. Wipe the server with a dry cloth. 8. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cle

Pagina 105

Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cl

Pagina 106

6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head reg

Pagina 107

Maintenance 6-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] → [System Diagnostics] in the NEC EXPRESSB

Pagina 108

6-8 Maintenance 6. Select [System Diagnostics]. CURSOR: Select Window ENTER: View Window P: Log Out Q: QuitTarget scopeTest windowSystem bar

Pagina 109 -  Save Changes & Exit

Maintenance 6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start

Pagina 110 -  Save Changes

6-10 Maintenance  System Information Viewer Provides the functions to view information on the processor (CPU) and the BIOS and export it to a text f

Pagina 111 - SCSI BIOS ∼ FAST!UTIL ∼

Maintenance 6-11 RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. (Users should not attem

Pagina 112

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable

Pagina 113

1-6 Precautions for Use PCI/CPU Modules PCI Module Label A External View Label BInternal View CPU Module Labe

Pagina 114 - Configuration Settings

6-12 Maintenance 8. Carry the backplane, rails and modules separately. IMPORTANT: If the server is a tower model, do not hold the front bezel to lif

Pagina 115 - 00, 02, 04, 06, 08

Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.

Pagina 116

7-2 Troubleshooting TO LOCATE THE ERRORS Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on wheth

Pagina 117

Troubleshooting 7-3 ERROR MESSAGES If the NEC Express5800/ft series enters the abnormal state, the error is posted by various means. This section exp

Pagina 118 - Select Host Adapter

7-4 Troubleshooting STATUS LEDIndication Color StateSuspected module Explanation Procedure = A = AmbientTempAlm00 Amber Blink CPU module Tem

Pagina 119 - Exit Fast!UTIL

Troubleshooting 7-5 STATUS LED Indication Color State Suspected module Explanation Procedure Cor0 +5.0vAlm 09 Amber Lit PCI module #1 Fatal 5-V pow

Pagina 120 - FORCED SHUTDOWN AND CLEAR

7-6 Troubleshooting STATUS LEDIndication Color StateSuspected module Explanation Procedure Cor1 +12vAlm 00Amber Blink PCI module #2 12-V power volt

Pagina 121

Troubleshooting 7-7 STATUS LED Indication Color State Suspected module Explanation Procedure Cor1 -12vAlm 07Amber Blink PCI module #2 -12-V power v

Pagina 122

7-8 Troubleshooting STATUS LEDIndication Color StateSuspected module Explanation Procedure CPU0 +12ss Alm 07 Amber Blink CPU module #1 +12-V power

Pagina 123

Troubleshooting 7-9 STATUS LED Indication Color State Suspected module Explanation Procedure CPU0 +5.0vAlm 07 Amber Blink CPU module #1 5-V power v

Pagina 124 - CHECK:

Precautions for Use 1-7 Label BInternal View Label A Label B

Pagina 125

7-10 Troubleshooting STATUS LEDIndication Color StateSuspected module Explanation Procedure CPU00 Temp Alm 00 Amber Blink CPU module #1 CPU#1 tempe

Pagina 126

Troubleshooting 7-11 STATUS LED Indication Color State Suspected module Explanation Procedure CPU2 +2.5VcAlm 00 Amber Blink CPU module #2 2.5-V pow

Pagina 127 - Chapter 5

7-12 Troubleshooting STATUS LEDIndication Color State Suspected module Explanation Procedure CPU2 removed Green Blink CPU module #2 The CPU module

Pagina 128 - NEC EXPRESSBUILDER

Troubleshooting 7-13 STATUS LED Indication Color State Suspected module Explanation Procedure = M = Memory U-Err 01Green Blink CPU module #1

Pagina 129

7-14 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POS

Pagina 130 - NEC EXPRESSBUILDER Top Menu

Troubleshooting 7-15 On-screen error message Cause Action 0232 Extend RAM Failed at address line DIMM is faulty. • Replace DIMM. • Replace the CP

Pagina 131

7-16 Troubleshooting On-screen error message Cause Action 0B29 Unsupported Processor detected on Processor 2 The processor (CPU) not supported by t

Pagina 132 -  Return to the Top Menu

Troubleshooting 7-17 On-screen error message Cause Action 0B71 System temperature out of Range • Ambient temperature is out of range. • Fan is fa

Pagina 133 - Consoleless Menu

7-18 Troubleshooting On-screen error message Cause Action 0BD6 3rd SMBus device address not acknowledged 0BD7 3rd SMBus device Error detected 0BD8

Pagina 134 - Menu Items

Troubleshooting 7-19 On-screen error message Cause Action 8610 MAC Address update failed – CoreI/O#0 10/100Mbit Ethernet Controller FRB2 timeout oc

Pagina 135 - Master Control Menu

1-8 Precautions for Use PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure p

Pagina 136 - NEC ESMPRO Agent and Manager

7-20 Troubleshooting Error Notification by BEEP An error message may not be displayed on the display unit even though the POST detected an error. In

Pagina 137 - − Detection of server fault

Troubleshooting 7-21 Linux Error Messages NEC Express5800/ft series displays messages on the console window when failures occur. Also, the same infor

Pagina 138 - Prevention of Server Fault

7-22 Troubleshooting Message Meaning Action FT[dev.no] info error initializing PCI slots Failed to initialize the PCI slot. There is no problem if

Pagina 139

Troubleshooting 7-23 Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has bee

Pagina 140

7-24 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the given i

Pagina 141

Troubleshooting 7-25 Fail to power off the server:  Is the POWER switch enabled? → Restart the server and start the BIOS setup utility. <Menu t

Pagina 142 -  Operation Window

7-26 Troubleshooting → Some optional devices connected to the serial port require settings for I/O port address and operation mode. Refer to the man

Pagina 143 -  Alert Viewer

Troubleshooting 7-27 The keyboard or mouse fails to operate:  Is the cable properly connected? → Make sure that the cable is connected to the corr

Pagina 144 - NEC ESMPRO Agent

7-28 Troubleshooting If you still cannot access to the floppy disk using the methods above, perform the following operation and check if the floppy d

Pagina 145

Troubleshooting 7-29  Is the CD-ROM device mounted? → Perform the following procedure and check if you can access to the CD-ROM again. 1. Login t

Pagina 146 - Supplement

Precautions for Use 1-9 Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord

Pagina 147

7-30 Troubleshooting OS behavior is unstable:  Have you changed kernel? → Make sure that you have not applied patches for general kernel or you ha

Pagina 148

Troubleshooting 7-31 LAN cards which are not used (LAN cables are not connected) appears to be in error status: → The system judges that ports ar

Pagina 149 - NEC ESMPRO Manager

7-32 Troubleshooting used is 32. “APIC error” is recorded in the syslog by the operations such as inserting/removing disks: → A message “APIC error”

Pagina 150 -  Maintenance

Troubleshooting 7-33 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following:  Did y

Pagina 151 -  DIMM

7-34 Troubleshooting Problems with Master Control Menu Failed to read online documentation  Is HTML browser installed properly? → Online documenta

Pagina 152

Troubleshooting 7-35 Problems with NEC ESMPRO NEC ESMPRO Agent → See Chapter 5. NEC ESMPRO Manager → See Chapter 5. See also online document in NE

Pagina 153 -  PCI Device – General

7-36 Troubleshooting COLLECTION OF TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT:  Yo

Pagina 154

Troubleshooting 7-37 Collection of the Memory Dump If a failure occurs, the memory data should be dumped to acquire the required information. IMPORTA

Pagina 155

7-38 Troubleshooting Backup of IPMI Information Collect the IPMI information. NEC ESMPRO Agent must be installed to collect the information. 1. Logi

Pagina 156

Chapter 8 System Upgrade This chapter describes procedures to add options and replace failed components. IMPORTANT:  Optional devices described in

Pagina 157 -  Detailed

1-10 Precautions for Use Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the e

Pagina 158

8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the fo

Pagina 159

System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static el

Pagina 160 -  SCSI Slot – General

8-4 System Upgrade PREPARING YOUR SYSTEM FOR UPGRADE Note the followings, when installing or replacing devices, to improve the performance of NEC Exp

Pagina 161 - [Mirror Disk]

System Upgrade 8-5 3.5-INCH HARD DISK DRIVE The 3.5-inch hard disk drive bay in front of the server contains six slots in which hard disks with the S

Pagina 162 - 3. Start the tool

8-6 System Upgrade Empty slots in the 3.5-inch hard disk drive bay contain dummy trays. The dummy trays are inserted to improve the cooling effect wi

Pagina 163 - ESMPRO

System Upgrade 8-7 Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another s

Pagina 164 - Start and Stop of Components

8-8 System Upgrade 7. Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. TIPS:  Insert the disk until the

Pagina 165

System Upgrade 8-9 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "Anti-stat

Pagina 166

8-10 System Upgrade Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should b

Pagina 167 - Main window

System Upgrade 8-11 RAID CONFIGURATION WHEN DISKS ARE ADDED When disks are added, ftdiskadm is used for RAID configuration. The following is an examp

Pagina 168

Precautions for Use 1-11 CAUTION Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which com

Pagina 169 - 4. Start the component

8-12 System Upgrade Check the disk status to confirm that the disk is added successfully.

Pagina 170

System Upgrade 8-13 CPU MODULE Concerning the CPU module, you can add or replace the following components, or CRU (customer-replaceable units):  CPU

Pagina 171 - Firmware Update

8-14 System Upgrade Removing CPU Module Follow the procedure below to remove the CPU module. 1. Stop the CPU module you want to remove. To this end,

Pagina 172

System Upgrade 8-15 5. Pull off the module halfway slowly. Pushing down the latch lever on the side to unlock it, pull the module off the rack. IMPO

Pagina 173 - [Firmware Update] screen

8-16 System Upgrade Installing CPU Module Follow the procedure below to install the CPU module: IMPORTANT: Make sure to read "Anti-static Measu

Pagina 174 - Dump Collection

System Upgrade 8-17 5. Close the release levers. IMPORTANT: Unless the release levers are located inside the rack frame, the module won’t be mounted

Pagina 175 - [CPU Module] – [Maintenance]

8-18 System Upgrade DIMM The DIMM (dual inline memory module) is installed to the DIMM socket in the CPU module on the NEC Express5800/ft series. The

Pagina 176

System Upgrade 8-19 Note the followings to install or replace DIMM.  The DIMMs with the same number are linked among the groups. When a DIMM is add

Pagina 177 - Setup of System Operation

8-20 System Upgrade Installing DIMM Follow the procedure below to install the DIMM. Make sure to power off the server before starting installation ex

Pagina 178 - 3. Click [Execute]

System Upgrade 8-21 Removing DIMM Follow the procedure below to remove the DIMM. Make sure to power off the server before installation except when re

Pagina 179 - BMC Firmware Update

1-12 Precautions for Use Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described he

Pagina 180 - 2. Click [Update]

8-22 System Upgrade Replacing DIMM Follow the procedure below to replace the failed DIMM. 1. Identify the failed DIMM using the Data Viewer of the N

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System Upgrade 8-23 PROCESSOR (CPU) In addition to the standard CPU (Intel® Xeon™ Processor), you can add one CPU to make a multi-processor system. I

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8-24 System Upgrade Installation Follow the steps below to mount a CPU: 1. Shut down OS. Press the POWER switch to turn off the server. 2. Unplug t

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System Upgrade 8-25 8. Place the CPU carefully on the socket. TIPS: Pay attention to the orientation of the CPU. The CPU and socket have pin marks t

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8-26 System Upgrade 13. Check to see if the heat sink is mounted parallel with the motherboard. IMPORTANT:  If the heat sink is not parallel to t

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System Upgrade 8-27 Removing CPU Follow the steps below to remove the CPU. Except when you replace the CPU with a new one, power off the server. IMPO

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8-28 System Upgrade Replacing CPU Follow the steps below to replace a failed CPU: 1. Use Data Viewer of NEC ESMPRO Manager to check the failed CPU.

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System Upgrade 8-29 PCI MODULE Three PCI boards can be installed to the PCI module. Up to two PCI boards can be added to each PCI module, therefore,

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8-30 System Upgrade Precautions  If you remove a PCI module during operation, dual configuration of its internal hard disks will be cancelled. If yo

Pagina 189 - Chapter 6

System Upgrade 8-31 Removing PCI Module Follow the procedure below to remove the PCI module. 1. Stop the PCI module you want to remove. To this end

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Precautions for Use 1-13 During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works.

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8-32 System Upgrade 5. Hold the release lever of the PCI module and pull it off. The PCI module is slightly pulled out toward you. IMPORTANT: Do not

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System Upgrade 8-33 Installing PCI Module Follow the procedure below to install the PCI module: IMPORTANT: Make sure to read "Anti-static Measur

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8-34 System Upgrade 7. Close the release lever. IMPORTANT: Unless the release levers are located inside the rack frame, the module won’t be mounted

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System Upgrade 8-35 PCI BOARD Up to three PCI boards can be installed to the PCI module (however, one video board is already installed in each module

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8-36 System Upgrade Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the

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System Upgrade 8-37 7. Align the terminal segment of the board with the connection of the slot and insert the board slowly into the slot. TIPS: Ch

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8-38 System Upgrade 8. Align the PCI board with the guide rail groove and insert the board slowly. IMPORTANT: If the insertion is unsucce

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System Upgrade 8-39 10. In the case of a long board, slide the bracket to fasten the other edge of the board. Screw Bends for fasteningboards 11.

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8-40 System Upgrade 18. Use cable ties to fasten the extra length of cables. Cable ties (included with cabinet)

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System Upgrade 8-41 Removing PCI Board Follow the procedure below to remove the PCI board. 1. Remove the PCI module. 2. Remove the PCI module’s t

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1-14 Precautions for Use Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack c

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8-42 System Upgrade Replacing PCI Board Follow the procedure below to replace the failed PCI board. 1. Check the PCI board LED and identify the fai

Pagina 203 - ERROR MESSAGES

System Upgrade 8-43 Setup of Optional PCI Board IMPORTANT:  To enable the fault-tolerant feature of the optional device, the identical devices must

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8-44 System Upgrade 1. Mount the N8804-001P1 100BASE-TX adapter to the slot with the same number in PCI module #1 and #2, and then start the OS. 2.

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System Upgrade 8-45 N8104-84 1000BASE-SX Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the followin

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8-46 System Upgrade  PCI Board Status LED Indications LED indications Description Action Green Duplex is specified, however, the server works in si

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System Upgrade 8-47 N8104-103 1000BASE-T Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the followin

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8-48 System Upgrade  PCI Board Status LED Indications LED indications Description Action Green Duplex is specified, however, the server works in si

Pagina 209 - Troubleshooting 7-9

System Upgrade 8-49 N8803-031F Fibre Channel Controller  Slots to install the board PCI slot Group 1 Group 2 N code Name #1 #2 #3 #1 #2 #3 Remark

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8-50 System Upgrade Configure SCSI topology If you expanded the Fibre Channel Controller to the PCI slot, configuration of the topology is needed. Fo

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System Upgrade 8-51 Configure expanded LAN board Follow the procedure below to set the dual configuration of the 100BASE-TX, 1000BASE-T, 1000BASE-SX.

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Precautions for Use 1-15 For Proper Operation Observe the following instructions for successful operation of the server. Failure to observe them co

Pagina 213 - Troubleshooting 7-13

8-52 System Upgrade Delete LAN board setting Follow the procedure below to delete the LAN board setting. IMPORTANT: You need to login to the system a

Pagina 214 - POST Error Messages

System Upgrade 8-53 Check the status of the LAN board Execute the following command to check the status of the LAN board: >vndctl status Example

Pagina 215 - Troubleshooting 7-15

8-54 System Upgrade Check the setting information (e.g., IP addresses) Execute the following command to check the configuration information (e.g., IP

Pagina 216 - 7-16 Troubleshooting

Appendix A Specifications NEC Express5800/320Lb NEC Express5800/320Lb-R Item N8800-057F N8800-058F CPU Type Intel® Xeon™ Processor × 1 Clock/secon

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A-2 Appendix A (This page is intentionally left blank.)

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Appendix B I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 00-1F20-212E-2F40-4360616

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B-2 Appendix B Address Chip in Use CA4-CA5 CA6-CA-7 CD6 CD7 CF8, CFC CF9 F50-F58h BAR4+00-0F IPMI (SMI interface) IPMI (SCI/SW1 interface) Power man

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Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 Series safely, follow the instruction

Pagina 221 - Linux Error Messages

1-16 Precautions for Use  Make sure that your options are compatible with the system. If you attach any incompatible option, there is a risk of mal

Pagina 222 - 7-22 Troubleshooting

Precautions for Use 1-17 TRANSFER TO THIRD PARTY When you transfer (or sell) the product or its included items, you must observe the following: Se

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1-18 Precautions for Use DISPOSAL OF EQUIPMENT AND CONSUMABLES  When you dispose of the main unit, hard disk drive, floppy disks, CD-ROMs, optional

Pagina 224 - SOLVING PROBLEMS

Precautions for Use 1-19 IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair, try the following: 1. Check if its power cord and

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1-20 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses o

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Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want

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2-2 General Description STANDARD FEATURES High performance  Intel® Xeon ™ Processor (2.4 GHz)  High-speed Ethernet interface (1000Mbps/100Mbps/10

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General Description 2-3 The NEC Express5800/ft series achieves fault-tolerant high-availability in a space-saving form factor by incorporating redu

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2-4 General Description NEC Express5800/ft series mainly provides the following advantages:  Highly fault-tolerant processing and I/O subsystems NE

Pagina 230 - ~ SETUP ~”.)

General Description 2-5  Local and remote management NEC Express5800/ft series uses NEC ESMPRO as a server management tool. This tool uses a GUI

Pagina 231 - Event Log

SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to hea

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2-6 General Description NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front View Tower model Rack-mount mo

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General Description 2-7 1 Front bezel A door that covers internal components. You can lock it with the included security key. 2 Key slot Insert

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2-8 General Description Front View (inside) Tower model Rack-mount model

Pagina 235 - Problems with NEC ESMPRO

General Description 2-9 1 PCI module (for group 1) A module that includes a PCI board and LAN controller. 2 PCI module (for group 2) A module

Pagina 236 - COLLECTION OF TROUBLE LOGS

2-10 General Description Rear View CPU module (for Group1)CPU module (for Group2)PCI module (for Group2) PCI module (for Group1) Tower model PCI m

Pagina 237 - Dump switches

General Description 2-11 1 Serial port A connector Connected to a device that has a serial interface. For maintenance use only. 2 AC inlet B (f

Pagina 238 - Backup of IPMI Information

2-12 General Description CPU Module Group 1 and group 2 have the same configuration. 1 Module handle 2 Cooling fan 3 CPU module board 4 CPU socke

Pagina 239 - Chapter 8

General Description 2-13 CPU module board Group 1 and group 2 have the same configuration. 1 Cooling fan connector 2 LED connector 3 Power con

Pagina 240 - SAFETY PRECAUTIONS

2-14 General Description PCI Module Group 1 and group 2 have the same configuration. 1 Cooling fan 2 Power unit 3 AC inlet (in the back) The AC cab

Pagina 241 - ANTI-STATIC MEASURES

General Description 2-15 PCI module board Group 1 and group 2 have the same configuration. 1 SCSI connector (external) 2 Configuration jumpe

Pagina 242

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These l

Pagina 243 - 3.5-INCH HARD DISK DRIVE

2-16 General Description LEDs This section describes indications and meanings of the LEDs on NEC Express5800/ft series. Refer to pages 2-6 through 2

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General Description 2-17 LED indications Primary Secondary Description Action Detected a fatal temperature error. If LCD displays some error messag

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2-18 General Description LED indications Primary Secondary Description Action BMC is being dumped. Wait for a while. After a while, the BMC status L

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General Description 2-19 PCI Module Status LEDs 1/2 Disk Access LED The PCI module has three LEDs. Combined, the three LEDs show the status of t

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2-20 General Description PCI#1 PCI#2 Status LED 2 DISK Access LED Status LED 2 DISK Access LED Description Action Green Green/Off * Amber Green/Off

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General Description 2-21 (2) Status LED 1 of both PCI modules are red PCI#1 PCI#2 Status LED 2 DISK Access LED Status LED 2 DISK Access LED Descr

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2-22 General Description PCI#1 PCI#2 Status LED 2 DISK Access LED Status LED 2 DISK Access LED Description Action Green Off Off Off The PCI modu

Pagina 250 - 8-12 System Upgrade

General Description 2-23 CPU Module Status LEDs 1/2 The CPU module has two LEDs. Combined, the two LEDs show the status of CPU modules: See “NAMES

Pagina 251 - CPU MODULE

2-24 General Description CPU#1 CPU#2 Status LED1 Status LED2 Status LED1 Status LED2 Description Action Off Amber Off Off AC power is not suppli

Pagina 252 - Removing CPU Module

General Description 2-25 PCI Board Slot Status LEDs (P1, P2, P3) To show the status of PCI board slots, each PCI module has three status LEDs. LED

Pagina 253 - Latch lever

Trademarks NEC ESMPRO, NEC EXPRESSBUILDER, and NEC Express5800/ft series are trademarks of NEC Corporation. Microsoft, Windows, Windows NT, and MS-DO

Pagina 254 - Installing CPU Module

2-26 General Description TIPS:  When there are many accesses, the access LED will blink frequently. Check if the LED blinks in green when the numb

Pagina 255

General Description 2-27 LAN Connector LEDs Two LAN ports (connectors) located in the back have two LEDs each. • 100/10 LED (LAN connector 2), 100

Pagina 256

2-28 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Locking and Unlocking the F

Pagina 257

General Description 2-29 Rack-mount Model The rack-mount model server is equipped with a detachable front bezel. Detach Follow the steps below to

Pagina 258 - Installing DIMM

2-30 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch located on the front panel. Follow the steps below t

Pagina 259 - Removing DIMM

General Description 2-31 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals inc

Pagina 260 - Replacing DIMM

2-32 General Description POST Check POST (power-on self test) is a self-test function stored on the motherboard of NEC Express5800/ft series. When yo

Pagina 261 - PROCESSOR (CPU)

General Description 2-33 Flow of POST This section walks you through how POST is performed. 1. When you power on the system, one selected CPU/PCI

Pagina 262 - Installation

2-34 General Description 7. Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear af

Pagina 263 - Pin marks

General Description 2-35 Floppy Disk Drive A USB floppy disk drive is attached to the main unit. It allows you to read and write (save) data using

Pagina 264

i PREFACE Welcome to the NEC Express5800/ft series. NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in term

Pagina 265 - Removing CPU

2-36 General Description Use of Floppy Disk You may need to store important data on floppy disks. Since the floppy disk is a very delicate medium, yo

Pagina 266 - Replacing CPU

General Description 2-37 CD-ROM Drive NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-

Pagina 267 - PCI MODULE

2-38 General Description Use of CD-ROM Observe the following when you use a CD-ROM on NEC Express5800/ft series:  As for a disk such as a noncomplia

Pagina 268 - Precautions

Chapter 3 Linux Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use.

Pagina 269 - Removing PCI Module

3-2 Linux Setup and Operation HARD DISK CONFIGURATIONS THAT CAN BE BUILT ON THE NEC Express5800/ft series In the NEC Express5800/ft series, all bui

Pagina 270

Linux Setup and Operation 3-3 Perform operations for built-in SCSI disks, such as mounting a disk, to devices (md) for RAID by software. With the

Pagina 271 - Installing PCI Module

3-4 Linux Setup and Operation REPLACING 3.5-INCH HARD DISK DRIVE Follow the procedure below to remove the failed hard disk. If the hard disk fails,

Pagina 272 - 7. Close the release lever

Linux Setup and Operation 3-5 3. See the path information in [General Information] of [SCSI Slot (ID: 41/1)]. It shows that PCI module, SCSI adapt

Pagina 273 - PCI BOARD

3-6 Linux Setup and Operation Restoring Redundant Configuration Manually This section describes procedure to change the built-in disk on which fail

Pagina 274 - Installing PCI Board

Linux Setup and Operation 3-7

Pagina 275 - Slots for inserting

ii ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup and use the product. Consult this guide to ensure safety as well

Pagina 276

3-8 Linux Setup and Operation <<Confirm that the disk is disconnected>> <<Confirm that the above status is SIMPLEX before exchan

Pagina 277 - Bends for fastening

Linux Setup and Operation 3-9 <<Confirm that the duplication process is started >> <<Perform RESYNC to each md device. After a w

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3-10 Linux Setup and Operation (This page is intentionally left blank.)

Pagina 279 - Removing PCI Board

Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time

Pagina 280 - Replacing PCI Board

4-2 System Configuration SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre

Pagina 281 - Setup of Optional PCI Board

System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC lo

Pagina 282

4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions

Pagina 283 - N8104-84 1000BASE-SX Adapter

System Configuration 4-5 Configuration Examples The following describes examples of configuration required to use software-link features or for syste

Pagina 284 - 8-46 System Upgrade

4-6 System Configuration Security To set passwords on the BIOS level Select [Security] → [Set Supervisor Password] and enter a password. Set Supervis

Pagina 285 - N8104-103 1000BASE-T Adapter

System Configuration 4-7 Memory To check the installed memory (DIMM) status Select [Advanced] → [Memory Information] and check the status indications

Pagina 286 - 8-48 System Upgrade

iii Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the beginning.

Pagina 287

4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus:  Main  Advanced  Security  System H

Pagina 288

System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Parameter Description Your Setting Processor Type I

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4-10 System Configuration Advanced Move the cursor onto "Advanced" to display the Advanced menu. Advanced Processor Information Memory I

Pagina 290 - Delete LAN board setting

System Configuration 4-11 Advanced Select "Advanced" on the Advanced menu to display the following screen. Select ItemSelect Menu upport:

Pagina 291

4-12 System Configuration Processor Information Select "Processor Information" on the Advanced menu to display the following screen. Proc

Pagina 292 - Example

System Configuration 4-13 Memory Information Select "Memory Information" on the Advanced menu to display the following screen. See the tab

Pagina 293 - Appendix A

4-14 System Configuration Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen.

Pagina 294 - A-2 Appendix A

System Configuration 4-15 Monitoring Configuration Select "Monitoring Configuration" on the Advanced menu to display the following screen.

Pagina 295 - Appendix B

4-16 System Configuration Option Parameter Description Your Setting POST Pause Monitoring Time-out 1 - [3] - 20 Specify the POST monitoring time pe

Pagina 296 - B-2 Appendix B

System Configuration 4-17 See the table below for setup options on the screen. Option Parameter Description Your Setting On Board SCSI Disabled [En

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